Billing and Collections Specialist -
Billing and Collections Specialist -
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Job Description
Job Title: Billing and Collections Specialist
Location: Remote (CST Time Zone)
Salary Range: up to 1500 USD
Work Schedule: Monday Friday 8:00 AM to 5:00 PM (CST)
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview:
Sagan is an exclusive membership community for top executives founders and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and USbased businesses connecting candidates from vibrant regions like Latin America the Philippines India Pakistan Bangladesh and Africa with leading American companies. Discover a world of career possibilities with Sagan.
About the Company:
Sagan represents a U.S.based company looking for a Billing and Collections Specialist to manage overdue accounts facilitate timely payments and maintain positive customer relationships. The company values proactive communication and excellent customer service while ensuring efficient resolution of billing issues.
Position Overview:
We are seeking a Billing and Collections Specialist to handle customer payment collections follow up on overdue invoices and support billing operations. The ideal candidate will be proactive detailoriented and comfortable communicating with customers via phone email and text to ensure timely payments.
Key Responsibilities:
- Contact customers with overdue accounts through phone calls emails and text messages.
- Assist customers in making payments or negotiating affordable payment plans when necessary.
- Maintain accurate records of customer interactions and payment agreements.
- Follow up with customers to ensure timely fulfillment of payment arrangements.
- Provide excellent customer service while addressing billing concerns.
Qualifications:
- 2 years of experience in billing collections or accounts receivable.
- Strong verbal and written communication skills for customer interactions.
- Ability to handle sensitive financial conversations with professionalism.
- Highly organized with the ability to manage multiple accounts and tasks efficiently.
- Familiarity with billing processes and communication tools (e.g. CRM software phone systems).
NicetoHaves:
- Experience working with U.S.based customers in a billing or collections role.
- Prior experience in SaaS fintech or subscriptionbased billing environments.
Please note: To ensure prompt processing of your application we kindly request that you submit your resume and an introductory video in English format.
Employment Type
Full Time
