CRM Coordinator
CRM Coordinator
Posted on :
17-03-2025
Employer Active
1 Vacancy
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Job Description
In order to be considered for this role after clicking Apply Now above and being redirected you must fully complete the application process on the followup screen.
POSITION OVERVIEW:
Are you a data geek Do you have CRM Experience Do you love sports
Are you a data geek Do you have CRM Experience Do you love sports
If you answered yes to all of these we want to hear from you!
The CRM Coordinator will be responsible for daytoday Data Warehouse & CRM operations for HBSEs premier sports properties the Philadelphia 76ers and New Jersey Devils. You will be a valuable member of the Data Products team and the work you do will directly accelerate the growth of our acclaimed Ticket Sales and Partnership businesses.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE BELOW:
- Execute processes to assign reassign and pull back leads
- Responsible for user management and training related to CRM and other sales technologies
- Deliver targeted sales campaigns
- Support configuration and maintaining sales automation
- Support all aspects of CRM operations
- Liaise with Data Warehouse partner to communicate manage and resolve data related issues
- Support data integrations enhancements and user management
- Actively explore potential Salesforce integrations & data capabilities to identify business opportunities
- Support the prioritization management and of CRM & Data enhancements
- Track lead universes sources and effectiveness of sales campaigns through delivery of CRM reports
- Game Day duties as needed
QUALIFICATIONS:
- Prior experience working with a database in an analytical role 13 years of professional experience preferred)
- Capability to manipulate data
- Strong SQL and Excel skills
- Excellent communication skills
- Experience with Salesforce Products
- Experience with Tableau a plus
- Consultant mindset continually delivering solutions that add value
- Team Player allhands on deck mentality
- Interest in growing a career in sports & entertainment
WORKING CONDITIONS:
- Travel Requirements: May be required to travel on rare occasions <5 travel); trips may require air travel and/or overnight stay for one or more nights.
- Work Environment: This position is based out of our Camden NJ office with travel to our Newark NJ office required up to once a week as needed.
- Physical Requirements: Must be able to lift or move items up to 10 pounds.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation age disability gender identity marital or veteran status or any other protected class.
Required Experience:
IC
Employment Type
Full Time
Key Skills
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