Project Manager
Project Manager
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Job Description
Job Title: Project Manager
Location: Hybrid Austin TX
Preferred Qualification: PMP Certificate
Job Duties & Responsibilities:
1. Vendor Coordination & Implementation Support
Serve as the primary point of contact between the OAG and the vendor during platform onboarding.
Work closely with the vendor to ensure a structured and phased rollout across all participating counties.
Assist the vendor in gathering requirements troubleshooting and refining processes for county onboarding.
2. Stakeholder Engagement
Coordinate with stakeholders ensuring clear communication and alignment of expectations.
Identify and document key contacts technical resources and system capabilities as needed.
Conduct regular meetings workshops and status updates with all representatives to track progress.
3. Technical Integration & Platform Interfacing
Support stakeholders in integrating with the new platform which may involve uploading files configuring settings or using APIs.
Work with stakeholders to understand their existing systems.
Liaise with technical teams to ensure data formats transmission methods and security protocols align with project requirements.
4. Project Coordination &
Develop and maintain a detailed project plan ensuring tasks timelines and milestones are met.
Track and mitigate risks escalating issues as needed to maintain project continuity.
Coordinate testing training and knowledge transfer activities for users.
5. Process Documentation & Reporting
Maintain comprehensive documentation of onboarding processes technical workflows and countyspecific configurations as needed.
Provide regular reports and updates to agency leadership on project status risks and key decisions.
Capture lessons learned throughout the project.
6. Issue Resolution & Troubleshooting
- Act as a liaison between stakeholders and the vendor to resolve onboarding challenges and technical issues.
- Facilitate troubleshooting sessions and document resolutions for recurring issues.
- Assist in ensuring compliance with OAG IT security and data governance policies.
7. Change Management & Communication
- Develop clear communication plans to keep stakeholders informed of project changes and expectations.
- Support stakeholders in adapting to new processes and ensuring minimal disruption to their operations.
Provide training and reference materials as needed to support successful adoption.
Years
Experience
Experience
Needed
Preferred
Employment Type
Full Time
