Litify Legal eBilling Business Analyst
Litify Legal eBilling Business Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
Key responsibility
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- Collaborate with Legal business team to gather requirements.
- Prepare review revise and maintain technical documents including software and systems engineering system operations testing and user documentation.
- Document requirements by creating use cases user stories Business Requirement Document (BRD) class diagram EntityRelationship (ER) diagram and sequence diagrams.
- Work with development and support leads to identify all documentation repositories revise and edit and determine the best solution for data compilation and centralized storage
- Gather and analyze technical and functional information from various sources to document new or changing product functionality
- Assist with project management for selected projects. Update Wrike tasks and generate weekly and monthly reports for management.
- Integrate userfriendly content in illustrations graphs and infographics for enhanced user experience.
- Assist in planning scheduling and tracking documentation work to meet product release dates and client deliverables.
- Create indepth user guides FAQs technical overviews and inproduct help documentation.
- Test both the product and its documentation for accuracy and consistency.
- Test business processes and recommend improvements.
Skills and Qualifications
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- Bachelors degree in relevant technical field.
- 2 years of experience in Litify ELM
- 10 years of industry experience i legal domain knowledge especially with Legal Tech platform
- 10 years of experience in eBilling and Matter management
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills with a keen eye for detail
- Experience working with engineering to improve user experience: design UI and help refine content and create visuals and diagrams for technical support content.
Preferred Qualifications
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- Proven ability to handle multiple projects simultaneously with an eye for prioritization
- Firm understanding of the systems development life cycle (SDLC)
- Previous software development experience
- Certification through the Society for Technical Communicators
- Experience using XML tools to create documentation.
Litify ELM,Legal Tech platform,Matter management,eBilling
Employment Type
Full Time
