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Job Overview:
Servicing our most valued clients the Operations Supervisor supervises group of sites within a territory managing subcontractors to ensure the scope of work is completed providing training liaising with the clients Store Managers resolving issues or preventing escalations and conducting inspections to assure quality. The Operations Supervisor acts as the first point of contact for the client regarding operations escalations and work orders.
Key Responsibilities:
Subcontractor Management
Participates in the hiring training and supervision of subcontractors and their activities
Ensures that subcontractors are compliant with requirements such as security clearances GST business licensing WCB liability insurance etc
Ensures that Alpine standards are adhered to through subcontractor work
Conducts weekly or monthly audits or site inspections to ensure that work is completed as required and completes reports using technology
Must be willing to work afternoon nights and graveyard shifts
Client Relations Management:
Liaises with clients to ensure that performance standards are met and complaints are addressed
Prevents problems from escalating
Expense Management:
Ensures that scheduled hours and actual hours are in line with budget
Oversees or coordinates equipment repairs
Ensures subcontractor hours are in line with budget
Working Conditions:
The Operational Supervisor will require flexibility in shift times as interaction with night cleaning crew will also be required. Must be fully vaccinated and be able to obtain CPIC clearance. Frequent travel within a geographic region is required. Must have valid drivers license with clean driving abstract.
We offer:
Base salary
Monthly Vehicle and Gas Allowance
Benefits plan
Training and leadership development opportunities
Career growth and progression opportunities
Company Overview:
Alpine has grown to become one of Canadas leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Our commitment to excellence and passion to serve sets us apart. With a history spanning over 40 years Alpine has been at the forefront of various innovative industry approaches and concepts. Alpines brand of Reflecting Excellence distinguishes it from others. We aspire to always be the best by delivering on our promises exceeding our clients and employees expectations.
We are an equal opportunity employer and welcome applications for all who are eligible to apply. We value diversity and strive to create an inclusive accessible workplace where all individuals feel valued and respected. Due to the nature of our services some of our positions require a security clearance and/or a criminal and credit check. If you are a successful candidate you may be asked to consent to a background check and security clearance. For positions with access to financial data or funds your credit must be in good standing. Eligibility to Work in Canada: Its important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
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