Network Manager Zona costa del sol
Network Manager Zona costa del sol
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Job Description
Everything you are looking for and more
The Network Manager is the person in charge of managing the Punto Pack network in his geographical area in a total way registrations cancellations onboardings and day to day management assuring the quality of the network as well as the satisfaction of the same. In this case we are talking about the provinces of Malaga Granada Almeria and Murcia.What responsibilities and objectives will you have
Approve all deals signed by the procurement team (SDR) regarding the location potential and characteristics of the business to be included in the network you are in control.
Carry out the onboarding of all the new points that join the network to ensure their correct operation.
Manage incidents during the first weeks of activity of the new points.
Prevent an increase in churn in your network always trying to optimise the operation of your points.
Manage network cancellations closing the points functions according to the process. As well as replenish the point to ensure the satisfaction of the final customer having a Pack Point in the same area.
Find potential business in your area which have not been identified by the SDRs.
Quarterly Account Management of their points through physical visits phone calls or video calls ensuring a good level of satisfaction of the network.
Establish the necessary strategic initiatives to continue innovating or optimising current processes and improve the satisfaction and efficiency of the Punto Pack network.
Comply with the reports established by the Area Manager.
Acquisition of APM points (lockers) in the assigned area in case of potential or if required by the director of the department.
Well what will the requirements be
3 or more years in a similar position to the one offered.
Highly proficient in CRM (Pipedrive Hubspot or Salesforce).
Highly proficient in Office Suite.
Willingness to travel (usually up to 34 days away from home in specific seasons).
Commercial and communication skills.
Strong relationship builder.
Followup of established processes and feedback of improvements through the right channels.
Customer and results oriented.
Excellent negotiation skills.
Ability to prioritise and organise your work in multitasking environments.
Great team player.
Driving licence valid in Spain.
University degree preferably in administrative areas.
English B2 Portuguese is a plus.
What do we offer
Excellent working enviroment
Professional growth within the company
Flexible working hours
Online platform for lifelong learning
Competitive salary
Flexible remuneration services can be contracted
Inclusive Culture
InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the companys workplaces as it is focused on promotion within and outside the company as well as gender equality diversity equity and inclusion of people regardless of their abilities and conditions.
Employment Type
Full Time
