NOSC Tier 1 Specialist
NOSC Tier 1 Specialist
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Job Description
Overview/ Job Responsibilities
Sev1Tech is looking for a Network Operations and Security Center (NOSC) Tier 1 Specialist to play an integral role on a large enterprise IT government program providing network cybersecurity cloud operations and engineering support services with a significant focus to provide IT security and public safety.
The Network Operations and Security Center (NOSC) Tier 1 Specialist will accomplish the following but are not limited to:
- Monitor network security system and cloud environments for events and perform triage analysis to identify or prevent incidents; perform network security system and cloud incident response as needed
- Respond to incidents by collecting analyzing preserving digital evidence and ensure that incidents are recorded and tracked in accordance with NOSC requirements
- Work closely with other teams to assess and provide recommendations for reducing operational risks.
- Maintain records of monitoring and incident response activities utilizing case management and ticketing technologies such as ServiceNow
- Perform monitoring and analysis using Splunk or other analytics tools
- Monitor dashboards for malicious events phishing events spoofing events DDoS attacks SQL Injection events network connectivity events system/device performance events and other potentially highrisk incidents
- Recognize intrusion attempts and compromises through reviews and analyses of relevant event detail and summary information
- Recommend changes to SOPs and related documentation
- Generate endofshift reports for documentation and knowledge transfer to subsequent analysts onduty
- Log all incident details and prioritization codes
- Provide touch level Tier 1 support including WAN/LAN connectivity routers firewalls and security
- Support remote access platforms such as VPN and Terminal Services
- Assign unresolved incidents to higher Tier support or internet service providers and product vendors to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service
- Keep component NOCs and SOCs informed of their incidents status at agreed intervals and continuously update incidents as needed
- Notify Government Leads and other stakeholders of high impact/priority failures using the appropriate escalation procedures
Minimum Qualifications
Bachelors degree in Computer Science Information Technology Cyber Security or equivalent education required; additional professional IT experience can we considered in lieu of a degree
- Minimum two 2 years of experience working in a NOC SOC or NOSC environment with Splunk and or other logging monitoring and dashboard systems
- Strong interpersonal skills and prior professional IT services experience in a 24x7 operations enterprise environment
- Background in incident response operations and threat intelligence
- Willing to work in a 24x7x365 operations center environment; may be expected to work some holidays and allow for flexible scheduling
- Onsite presence may be required for this role
- Able to provide proof of U.S. Citizenship in order to obtain a Dept of Homeland (DHS) EOD (Entrance on Duty) clearance; Active DHS EOD preferred
Desired Qualifications
- Knowledge in incident response vulnerability management security intelligence automation/ scripting and/or the operations of advanced networking and security tools
- Ability to handle multiple competing priorities in a fastpaced and highpressure environment
- Ability to work effectively with technical and nontechnical business users
- Desirable certifications include but not limited to: CompTIA Security CCNA SANs GSEC GCIH and/or GCIA EC Council CEH
About Sev1Tech LLC
Welcome to Sev1Tech! Founded in 2010 we are proud to be a leading provider of IT modernization engineering and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients.
At Sev1Tech our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication we can make a significant impact on the communities we serve.
Join the Sev1Tech family where your potential for greatness is limitless! Here you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth.
Ready to take the next step Apply directly through our website: Sev1Tech Careers and use the hashtag #joinSev1Tech to connect with us on social media!
For any additional questions or to submit referrals feel free to reach out to.
Required Experience:
Unclear Seniority
Employment Type
Unclear
