This is a remote position.
telecallers job is to speak with customers over the phone to generate sales and gather leads. They may also handle incoming calls and schedule appointments.
Responsibilities
Make outbound calls to potential and existing customers
Explain products and services
Follow up with customers to provide new products or services
Document customer feedback
Maintain daily call records
Submit daily progress reports
Meet and exceed sales targets
Stay updated with market trends
Identify customer needs
Address customer inquiries
Skills
Problemsolving: Analyze situations identify root causes and provide solutions
Adaptability: Be flexible in how you approach unique prospects
Communication: Have strong written and verbal communication skills
Attention to detail: Be hardworking dedicated and have effective time management
Decisionmaking: Have sound decisionmaking abilities
Stress management: Be able to handle stress and pressure
Product knowledge: Quickly absorb product knowledge
Negotiation: Be skilled in negotiation and dealing with complaints
Customer service: Deliver exceptional customer service
meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.
Education
Graduation