ServiceNow ITSM

The ServiceNow developer is responsible for developing and supporting ITSM Modules of ServiceNow catalog forms integrations and custom app development.

Experience: Level II 3 to 5 years

Required Skills:

• ServiceNow Implementation ServiceNow Architect (preferably ServiceNow Certified Implementation Specialist) is a must.
• Deep understanding of REST WSDL JSON and ability to integrate with other thirdparty applications like SPLUNK APP Dynamics etc.
• Post roll out production support. Experience of handling Bug Fixes and Enhancement requests.
• Experience working with Business Rules Client Scripts UI Policies UI Scripts UI Actions UI Pages Script Includes Access Control Lists etc...
• Expert in JavaScript JQuery prototype and Jelly scripting used in ServiceNow.
• Knowledge of working with different kind of scripts in ServiceNow and their order of .
• Experience working with email notifications inbound actions reports gauges and home pages.
• Experience on creation of catalog items wizards record producers interceptors user guide.
• Working on creation and customization of complex workflows and custom workflow activities.
• Worked with transform maps data sources and different transform scripts for data loads and management.
• Working with schedule jobs events and triggers to manage business needs and handle background work.
• Working with complex UI customization and UI macros.
• Appreciated for suggesting and successfully implementing performance changes throughout different modules of ServiceNow by converting sync server calls to async and use of scratchpad
  Working knowledge of Performance Analytics and Reports.
• Excellent written and verbal communications skills.
• Ability to quickly learn and take advantage of new technologies and concepts.
• Good understanding of customer requirements and pain points.
• Excellent written and verbal skills in order to effectively communicate quality technical and functional system specifications.
• Ability to take initiative and work without supervision.