Senior HCM System Administrator
Senior HCM System Administrator
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Job Description
Job Title: Senior HCM System Administrator
Location: Chicago IL 100 Remote)
Job Type: FullTime
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Serve as a member of the Digital & Technology Solutions department partnering with HR and People Technology areas to support the configuration and maintenance of Workday HCM Core Benefits Compensation Learning People Experience reporting and analytics.
- Develop and implement best practices for Workday system use including workflows dashboards and reporting capabilities.
- Gather feedback from users analyze workflows and implement enhancements or customizations to meet evolving business needs. Collaborate with crossfunctional teams to understand business requirements and translate them into system configurations.
- Perform complex Workday configuration changes create test scripts and test.
- Research design test and implement configuration changes resulting in process improvements.
- Serve as a lead subject matter expert for Workday HCM products and apply knowledge to maintain effective system utilization and efficiency.
- Manage Workday semiannual releases and regular updates for HCM modules.
- Monitor system performance and proactively address issues coconsciously seek opportunities to enhance system process and improve user experience.
- Facilitate change management processes including the development of release management communication plans implementation plans and rollback plans for HCM products.
- Investigate triage and troubleshoot escalated issues and system outages. Perform root cause analysis and exercise appropriate problem resolution and risk mitigation strategies.
- Develop internal training materials to be used to educate functional and end users on Workday HCM functionality.
- Strong working knowledge of Workdays security configuration; Maintain Workday security design configuration workflow and security administration
- Stay apprised of Workday releases and new features assess impacts and recommend adoption strategies.
- Work collaboratively with technical and business stakeholders to drive the product roadmap.
- Provide mentorship and direction to junior members of the technical team.
CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS
To perform the job successfully an individual should demonstrate the following behavior expectations:
Quality Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service Responds promptly to requests for service and assistance; Follows the Critical Moments of service; Meets commitments; Abides by confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering Shows commitment to the Mission and Culture of Excellence through all words and actions; Exhibits objectivity and openness to others views; Demonstrates a high level of participation and engagement in daytoday work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork supports and encourages positive change while giving value to individuals.
Cost Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
EDUCATION & EXPERIENCE:
Bachelors Degree in relevant technical field (Information Technology Computer Science Software Engineering or related technical discipline) or equivalent combination of training and work experience
7 years Workday HCM/Payroll experience or training required
Prior HR/Payroll functional system experience strongly preferred
Healthcare industry experience is a plus
Required Experience:
Senior IC
Employment Type
Full-Time
