Enterprise Change Management Lead
Enterprise Change Management Lead
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Job Description
Posting Closes: March:30 MST
Employment Status: Full time temporary 12 month term)
Please note: Although this position is considered hybrid preference will be given to candidates who reside in Alberta as there is an expectation to work in the Edmonton or Calgary office on occasion.
Servus is growing! We are currently looking for a Organizational Design and Workforce Planning Consultant for our People and Culture Team.
Servus Credit Union is Albertas largest memberowned credit union known for building strong resilient communities by helping our members feel good about their money. One of Canadas Best Managed Companies for 20 consecutive years and ranked as one of the top banks in Canada on Forbes Worlds Best Banks list for two years in a row we are a team of smart gutsy and driven individuals.
If you have led a change management team through significant organizational transformation using an innovative approach to change and growth wed love to chat with you.
Whether your passion is devising and driving large scale change strategies improving organizational design or transforming the way we work you will find an opportunity to cultivate innovation quickly in an environment that is both entrepreneurial and collaborative. Our Enterprise Change Management Office is leading the way when it comes to helping leaders and employees draw insights from the rapid changes happening across the organization and in driving sustainable changes in the way people work in alignment to Servus purpose vision and values.
What will your typical day look like
Reporting to the Leader of People & Culture Business Partners and Enterprise Change Management there are no typical days for a Enterprise Change Management Lead. You will oversee a team of Change Management Consultants who work in partnership with key stakeholders to develop manage and execute enterprise change management plans for key strategic projects and initiatives such as largescale strategic or merger integration projects or cultural transformation work. Youll play a key role in assessing enterprise level change impacts identifying risks identifying who is affected by the changes type of change magnitude of change areas of resistance and crafting resistance management plans including training considerations employee feedback corrective actions transition and sustainment considerations to manage the people change journey.
Being smart gutsy and driven you will help seize unique opportunities to collaborate with leaders to apply change management best practices for teamdriven initiatives throughout the organization.
Building upon the culture that makes Servus such a great place to work. This is a flexible hybrid position that may require occasional travel to our Edmonton or Calgary office.
WHAT YOU WILL DO:
Leading:
- Assist in assigning change management resources to projects/initiatives based on project needs and resource skills/experience
- Assist in managing team needs and ensure client needs are met with skilled resources
- Assist in developing performance expectations and ensuring opportunities for skill development for Change Management team
- Assist in coaching and mentoring
Change Strategy & Methodology:
- Work in alignment with departments to continually develop maintain and evolve a knowledge repository & enterprise change management competency at all levels
- Stays connected and continuously engages to understand Servus business environment key constraints and challenges as well as organizational direction for the future
- Developing strategies and plans to support the implementation of organizational changes using established methodologies processes and tools
- Conducting impact assessments to identify potential risks and challenges associated with change initiatives
Stakeholder Engagement and Coaching:
- Working collaboratively engaging guiding and coaching key stakeholders including leadership sponsors and change champions on change management best practices
- Providing guidance and support to stakeholders throughout their change journey
- Promoting the benefits methodology and processes of enterprise change management to employees across the organization
Change Implementation and Support:
- Develop and maintain strong collaborative relationships with service delivery partners (Leadership Development Learning & Development Communications Operations Enterprise Project Management and IT) to integrate change management activities into project plans
- Oversee the coordination and support of the of change initiatives across different departments or teams
- Supporting communications to tailor key messages to effectively engage and inform stakeholders throughout their change journey
- Tracking and evaluating the progress of change initiatives identifying areas for improvement and implementing corrective actions
Measurement and Reporting:
- Supporting the Leader of People & Culture Business Partners and Enterprise Change Management to develop budgets and forecasts as it applies in a change management context
- Collecting and analyzing data to assess the impact of change initiatives on organizational performance
- Continuously monitoring and adjusting change strategies based on feedback and evaluation results
Requirements
Enough about us lets talk about you:
- Proven track record leading and implementing large scale complex organizational change management programs and teams in areas such as technology adoption strategic change merger integrations and cultural adoption for at least 5 years
- Robust hands on change management experience with various methodologies tools processes and approaches
- Solid understanding of how people go through a change and the change process
- Demonstrated project management skills and organizational skills including the ability to manage a diverse team workload and multiple simultaneous projects. Ability to manage effectively under pressure for meeting strict deadlines
- Ability to persuasively communicate and collaborate with others at all levels within the organization and influence others to move toward a common vision with the ability to clearly articulate messages to a variety of audiences without direct authority
Although not required the following experience education/certificates are valuable assets:
- Project Management Experience and hands on knowledge
- Change Leadership certification and experience (e.g. Prosci)
- Professional designation (e.g. CCMP CMC PMP etc.
- A bachelors degree in Business Administration and/or Organizational Behaviour Organizational Development is an asset.
- Experience with the Microsoft Office suite; Design Software (Adobe Canva); SharePoint and Azure DevOps
Benefits
Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness vacation and retirement savings programs we also provide other important benefits such as:
- Training & Development Opportunities
- Career Advancement Potential
- Flexible work options
- Competitive Compensation including performancebased incentive pay
- Meaningful work towards individual and corporate goals
- Opportunities to get involved and give back through an employee volunteer program
For information about these benefits and more click here.
At Servus our employees are also members. This means youll have all the benefits of being a member of the credit union including profit sharing voting for the board of directors and all of the services we provide with a few additional perks!
What happens next
Only those applicants selected for an interview will be contacted. Should you require any accommodations during the hiring process please advise us at that time.
Discover a sense of belonging amongst a team of unique authentic individuals working together to reimagine financial fitness. We value and celebrate the richness that diverse backgrounds and experiences bring to our community. Your skills passion and curiosity may find a sense of belonging at Servus so even if you dont check every box we encourage you to apply!
Employment Type
Full-Time
