Commercial Account Manager
Commercial Account Manager
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$ 60000 - 75000
1 Vacancy
Job Description
Primary Responsibilities:
- Provides technical support to Producer; specifically in analyzing customer needs coverage forms and quotations.
- Schedules appointments with customers as requested by the Producer
- Occasionally accompanies Producer on prospect and customer meetings as requested by the Producer
- Completes application in coordination with Producer; submits applications or quotes online to eligible and appropriate carriers; follows up to ensure timely receipt of quotations and policies.
- Orders and issues binder certificates policies endorsements and other related items; verifies their accuracy; forwards them to the customer with appropriate correspondence.
- Determines if direct or agency billing is appropriate and invoices accordingly
- Prepares summaries of insurance schedules and proposals for the Producer and customer as directed by the Producer.
- Processes renewals in coordination with the Producer.
- Reviews audits of policies; verifies accuracy and facilitates correction as needed between the customer and carrier. Determines if direct or agency billing is appropriate and invoices accordingly.
- Verifies policy and policy change information facilitating corrections when necessary.
- Processes incoming mail and phone requests responding promptly and appropriately.
- Uses agency billing procedures in invoicing and pursuing prompt payments. Communicates effectively with the Producer regarding past due accounts receivable items.
- Determines reasons for requests for cancellations; acts to save accounts; notifies the Producer.
- Processes and follows up on cancellation requests to carrier to ensure accurate and timely resolution.
- Assists customers in submitting first reports of claims facilitates prompt response from carrier staff and follows up on claims status and notifies Producer.
- Identifies exposure to loss and recommends appropriate coverages in coordination with the Producer.
Personal and Organizational Development:
- Sets priorities and manages work flow to ensure efficient timely and accurate processing of transactions and other responsibilities.
- Maintains a cordial and professional relationship with customers coworkers carriers vendors and other business contacts.
- Keeps informed regarding industry information new product information legislation coverages and technology to continuously improve knowledge and performance.
- Interacts with others effectively by utilizing good communications skills cooperating purposefully and providing information and guidance as needed to achieve the business goals of the agency.
Knowledge Skills and Abilities:
- Prior experience in Property Casualty insurance account management
- Ability to communicate orally and in writing with other to explain complex issues receives and interprets complex information and responds accordingly.
- Ability to understand written and oral communication and interpret abstract information.
- Property Casualty Agents License.
- Knowledge of insurance products and their appropriate application.
- Knowledge of insurance markets.
- Knowledge of insurance rating and underwriting procedures.
- Familiarity with computer specific experience using MS Office products and insurance specific software such as Applied or AMS systems.
- Ability to perform 70 sedentary work.
- Ability to process written and other materials visually.
- Physical efforts required include fingering repetitive small motor activity grasping verbally communicating detailed and important information to others quickly and accurately stooping reaching standing lifting light objects less than 10 pounds.
- Requires ability to receive detailed information through oral communication.
Working Conditions:
- High pressured fast paced environment with significant telephone and personal disruption. Large number of multiple steps in complex system performed with accuracy and speed is essential to the successful completion of tasks.
- This job description is intended to describe the level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties.
YOUR FUTURE as an Independent Insurance Agent Starts Here
If youre looking for a career that offers flexibility job stability strong compensation and more then youve come to the right place! Working with a PIIAC member agency is a great career choice!
The Mission of Professional Independent Insurance Agents of Colorado (PIIAC) is to advance foster and protect Independent Insurance Agents throughout Colorado. Working with them to achieve their professional development goals advocacy and regulatory goals and to provide their Independent Insurance Agency with a suite of products and services that will create a mutually beneficial environment for members while maintaining the highest ethical business standards.
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents the demand for insurance professionals is growing every day! Is this career right for you
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
Required Experience:
Manager
Employment Type
Full-Time
