Job Title: Case Manger Projectbased Setting: Sitebased Site: Kensington Campus Dept: Permanent Housing Services Reports to: Program Manager Status: NonExempt
SUMMARY
Through the use of evidencebased practices such as harm reduction housing first and traumainformed care the Case Managersupports Clients housing stability selfsufficiency and community integration. The Case Manager partners with Clients who arecurrently homeless to assess and address barriers to housing placement. Once Clients locate bestfit housing The Case Managerworks to implement interventions with recently housed Clients to support housing retention and further coordinates multipleservices to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other lifeskills vital to successful transition from homelessness into permanent housing.
ESSENTIAL DUTIES & RESPONSIBILITIES
1. Maintain a caseload of approximately 20 high acuity Clients for intensive case management services (up to 40 if low acuity). 2. Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical andmental health. 3. Collaborate with LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs toenhance coordination within Clients treatment team. 4. Engage Clients and implement interventions with an approach emphasizing Client choice harmreduction and psychosocialrehabilitation within a setting guided by traumainformed care housingfirst principles and professional boundaries. 5. Assist in the screening intake and enrollment of Clients including orientation to program policies and goals. 6. Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatmentplanning. 7. Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of lifeand health outcomes. 8. Write and maintain accurate complete and uptodate progress notes and data in electronic databases as required by theprogram and its funding sources. 9. Ensure all Client documents within physical charts are complete accurate current and filed as guided by agencydepartment and funder expectations. 10. Maintain confidentiality of Client information per HIPAA and internal agency guidelines. 11. Assist Clients in applying for and obtaining all benefits to which they are entitled. 12. Coordinate appointments transportation and followup services for Clients to improve access to primary health caremental health care substance use services and other local resources in order to build sustainable community connectionsand reduce the need for emergency health care services. 13. Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area todecrease barriers to access and increase community reintegration. 14. Support Clients by teaching and modeling life skills involved such as budgeting housekeeping meal preparationappointment scheduling health maintenance and socialization within communities where they become housed. 15. Communicate effectively with property managers and other third party partners.16. Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings directindividual supervision and trainings. 17. Adapt workload as directed by supervisor in response to funder expectations. 18. Other duties as assigned.
QUALIFICATIONS 1. Bachelors degree preferred; or a minimum two years experience working with homeless individuals preferably thoseliving with mental illness and/or substance addictions or an equivalent combination of education and experience. 2. Valid Drivers license reliable car auto insurance and an acceptable driving record. 3. Willing and able to transport Clients in your personal vehicle. 4. Demonstrated knowledge of case management preferred. 5. Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.
WORK ENVIRONMENT
1. Combination of field and office environment. 2. Regularly required to sit stand bend; occasionally lift or carry up to 35 lbs. 3. On occasion walk or drive to different local sites. 4. Will necessitate working in busy and loud environments. 5. Will be exposed to elements like cold heat dust noise and odor. 6. May need to bend stoop twist and sit throughout the day.
RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES
1. Maintain a safe work environment and confidentiality at all times 2. Be proactive creative and flexible in determining evaluating researching and resolving issues 3. Organize and prioritize multiple activities to meet all external and internal deadlines 4. Maintain professional demeanor that reflects positively on the agency 5. Demonstrate respect and courtesy toward others 6. Able to thrive in a work environment emphasizing teamwork and collaboration 7. Respond in a timely manner in all aspects of communication 8. Work with minimum supervision 9. Perform other duties as assigned
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