Project Manager III
Project Manager III
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1 Vacancy
Job Description
Job description:
The APS team is an industry leading organization providing unparalleled patient support that results in improved brand loyalty and patient satisfaction. The APS Operation team is seeking a Project Manager to partner with key stakeholders drive project and create new ways to improve APS Operations.
Responsibilities:
- Provide adhoc support to individual teams to enhance productivity and address immediate project needs.
- Assist in the Brand/Indication Launch Management by coordinating tasks timelines and resource allocation for successful launches.
- Oversee and implement brand mix changes across PE ensuring alignment with strategic goals and market demands.
- Manage and resolve issues related to the Five9 platform minimizing disruptions and enhancing user experience
- Develop and publish communication plan for the projects deployment
- Develop and maintain training and user documentation
- Create and communicate status updates to appropriate stakeholders
- Maintain and update distribution lists for Patient Engagement ensuring accurate and timely communication across teams.
- Coordinate translation services with TransPerfect and LiveOps to ensure the highestquality services
- Analyze and manage escalation trends in process coordinating resolutions and implementing process improvements.
- Develop document and manage Standard Operating Procedures (SOPs) ensuring compliance and operational efficiency.
- Support the knowledge management initiatives by organizing and making available critical information and resources.
- Manage the iEngage Specialty and Complete licenses ensuring compliance and efficient utilization across the organization.
Requirements:
- 5 years of experience in project management coordination or similar roles.
- Demonstrated experience in managing largescale projects and ensuring successful .
- Strong organizational and prioritization skills with the ability to manage multiple projects simultaneously.
- Excellent interpersonal and communication skills for effective collaboration with diverse teams.
- Proficiency in using Microsoft Excel and PowerPoint to create analysis and communicate a story to stakeholders
- Analytical and problemsolving skills with a proactive approach to identifying and resolving issues.
- Ability to thrive in a fastpaced environment maintaining flexibility and adaptability.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
