Sales Support ZR21281JOB
Sales Support ZR21281JOB
Posted on :
22-03-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Job Description: Sales Support Agent
Schedule
- Monday to Friday 9am to 5:30pm UK with a 30minute unpaid break
Responsibilities
- Process job submissions and orders through your company s system
- Check with logistics department regarding delivery availability
- Accept orders and enable customers to complete payments
- Manage the inbox sorting and distributing inquiries to appropriate team members
- Forward large job inquiries to designated salespeople
- Follow up with customers to gather missing information (e.g. delivery dates)
- Build quotes for customers using your website/system
- Answer inbound calls primarily handling personal customer inquiries
- Respond to basic FAQstyle questions from customers
- Suggest alternatives when specific items are unavailable (e.g. offering a 6foot table when a 4foot table is out of stock)
- Amend quotes based on product availability and customer preferences
- Primary focus on administrative sales support rather than direct selling
- Handling both email and phone communications with customers
- Working within established processes while learning to make basic decisions independently over time
- Reporting to and being trained by the Sales Manager
Requirements
- Excellent written English skills for email communication
- Good phone communication abilities
- Strong organizational skills
- Ability to learn and use company systems and software
- Detailoriented with ability to gather complete information from customers
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
ZR21281JOB
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Employment Type
Full Time
Company Industry
Key Skills
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