Onsite Control Room Operator
Onsite Control Room Operator
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Salary Not Disclosed
1 Vacancy
Job Description
AECOM is seeking Control Room Traffic Monitoring Operators for the Colonial Heights area. These positions will be a direct report to the TOC Shift Supervisor and AECOM management Team with direct communications with floor staff. Starting Pay is $19.00hr. This is an ONSITE position only.
The responsibilities of this position include but are not limited to:
- Utilization of various Intelligent Transportation Systems (ITS) equipment such as ClosedCircuit Television (CCTV) Changeable Message Signs (CMS) and Highway Advisory Radio (HAR) system.
- Realtime assessment of all incoming traffic data and prioritization of content and traffic reporting needs.
- Dispatch of maintenance and SSP personnel.
- Multiagency and public communications via various channels.
- Verification and monitor of unplanned incidents construction special events and any other issue impacting traffic flow and/or motorist safety.
- Completion of operational checklists as applicable.
- Review and posting traveler information via CMS and/or media outlets.
- Adherence to training protocols and maintain uptodate certifications.
- Provide realtime status of ongoing control room activities.
- Maintain work orders for ITS equipment and log status updates.
- Attend training and staffing meetings as requested.
- Other adhoc initiatives as assigned by the Project Management Team.
- Works under direct supervision performing routine and repetitive duties.
- Onthejob training is received in an area of technical specialty.
- Monitoring the roadways including detecting confirming updating and responding to scheduled and unscheduled traffic events and congestion with ITS devices such as closed circuit TV detectors etc.
- Act like an emergency dispatcher within a call center environment dispatching Road Rangers via a twoway radio system to assist motorists respond to events and other activities that require timely and efficient responses.
- Other duties assigned.
Qualifications :
MINIMUM REQUIREMENTS:
- High School Diploma or GED equivalent.
- Be a minimum of 18 years of age.
- Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint based criminal History Records Check CHRC)Must pass a preemployment drug screen and successfully participate in the programs mandatory random drug screening process.
- Must be able to remain in a stationary position for long periods of time. monitoring Intelligent Transportation Systems such CCTV camera displays meters law enforcement radio broadcasts answering/responding to calls and communicating to other staff or partner agencies.
- Constantly operate a computer and other monitoring equipment.
PREFERRED QUALIFICATIONS:
- Good interpersonal skills.
- Strong accurate data entry skills.
- Ability to work in a team environment under stressful conditions.
- Must be able to work in a Control Room work environment.
- Ability to perform effectively in a fast paced environment requiring high level of multitasking.
- Ability to communicate clearly both in writing and verbally.
- Ability to synthesize information from multiple diverse and simultaneous inputs.
- Ability to work calmly and accurately under intense pressure.
- Ability to work alternate work schedules and oncall duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance. Schedules will vary.
- Basic skill proficiency in the use of Windows based applications including Outlook Internet Explorer Word and Excel.
- Knowledge of twoway communication systems; radio and telecommunications experience.
- Geographic familiarity with regional freeway system and arterial roads.
- Associates degree in Civil Engineering transportation related field or a combination of education and practical experience in a similar field.
- TOMC operator certifications for levels 1 and 2 preferred.
- Knowledge of incident management response techniques and municipality and area traffic management organizations.
- Emergency Operations Center knowledge and/or experience.
Additional Information :
- This position does not include sponsorship for United States work authorization.
- This position does not include relocation benefits.
- This is an onsite position.
- This is NOT a remote position but located on the client site locations.
- Opportunities for overtime hours and pay are also available.
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status AECOM benefits may include medical dental vision life AD&D disability benefits paid time off leaves of absences voluntary benefits perks flexible work options wellbeing resources employee assistance program business travel insurance service recognition awards retirement savings plan and employee stock purchase plan.
AECOM is the global infrastructure leader committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities we solve our clients complex challenges in water environment energy transportation and buildings. Our teams partner with public and privatesector clients to create innovative sustainable and resilient solutions throughout the project lifecycle from advisory planning design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects both in your local community and on a global scale that are transforming our industry and shaping the future. With cuttingedge technology and a network of experts youll have the resources to make a real impact. Our awardwinning training and development programs are designed to expand your technical expertise and leadership skills helping you build the career youve always envisioned. Here youll find a welcoming workplace built on respect collaboration and communitywhere you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
