You are responsible for the smooth operation of all assigned IT systems according to SLA and KPI definitions. This includes the following points:
- Planning of the service life cycle (from initial setup to dismantling) and implementation of preventive measures to maintain functionality.
- Creation and implementation of monitoring/monitoring.
- Service request management: bug/ticket processing.
- Release & deployment management: planning deployments/rollouts.
- Incident management: analysis troubleshooting & documentation of operational faults.
- Problem management: definition documentation and implementation of sustainable measures as part of root cause analysis (RCA).
- Change management: planning and implementation of changes.
- Project work: Supporting projects across all project lifecycles in particular project role LeadOMIT appropriate to profile level.
- Participation in oncall duties (outside regular working hours as agreed).
Qualifications :
- Good knowledge of Linux systems and applications running on them
- Reading process/sequence diagrams
- Dealing with software artifacts in a cloud infrastructure Kubernetes
- Solid experience in working with content in SQL databases (example: perform SELECTs updates on Postures databases; no admin skills necessary)
- be able to read JSON documents
- ability to use Grafana
- ticket systems JIRA
- Confluence
Additional Information :
- Work is conducted in a hybrid system: 3 days a week from one of our office Warsaw Poznan or Lublin.
Remote Work :
No
Employment Type :
Fulltime