drjobs ServiceNow - CMDB System Administrator

ServiceNow - CMDB System Administrator

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1 Vacancy
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Job Location drjobs

Lisbon - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Manage CMDB health;
  • Review the existing configuration: attributes flow CIs Groups Teams etc;
  • Prepare the CMDB to be able to implement effectively ITSM in ServiceNow;
  • Improve business processes and manage continuous improvements projects;
  • Propose automation whenever possible;
  • Manage Technical documentation;
  • Coordinate upgrades and changes to ServiceNow instance;
  • Manage permissions and accesses (roles users and groups);
  • Maintain instance performance by regular checkups;
  • Troubleshoot daytoday operations and system issues
  • Deploy update sets from nonprod environments;
  • Setup automatic notifications and alerts;
  • Setup and schedule reports;
  • Develop and manage standard load template to import data;
  • Provide process training to business owners.

Qualifications :

  • Bachelors degree in computer science or equivalent;
  • Experience of minimum 5 years on a similar role;
  • Proven experience with ServiceNow (configuration administration development management and deployment);
  • Strong knowledge on CMDB modules CMDB configuration administration and usage;
  • Experience in ServiceNow ITSM and workflows;
  • Experience with Javascript HTML XML and Web services REST API SOAP;
  • Knowledge in Infrastructure and ITOM;
  • ServiceNow CSA Certification and ServiceNow CMDB Fundamentals;
  • Knowledge of ITIL best practices;
  • Good level of English.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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