Aveda Institute Front Desk Leader
Aveda Institute Front Desk Leader
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Guest Services Coach is the dynamic leader responsible for overseeing coaching and motivating our Front Desk team to not only deliver a great guest experience but to make it fun and engaging. We have the opportunity to be a part of our students journey towards a career in cosmetology and esthetics and we think that should be a pretty fun path to be a part of.
As the Guest Services Coach youll spend your time split between handson front desk duties about 80 of your time and then 20 of your time in administrative or leadership duties. Reporting directly to our Institute Director the Guest Services Coach collaborates closely with Educators the Admissions & Financial Aid Team and our student body to ensure smooth operations and a positive guest experience.
Key Responsibilities
- Lead and motivate the guest services team to meet performance goals and ensure exceptional guest interactions.
- Oversee the front desk operations ensuring a seamless checkin and checkout process for guests.
- Recruit train and schedule guest services staff always ensuring adequate coverage.
- Provide regular feedback and coaching conduct performance reviews and foster a culture of positivity and growth.
- Maintain inventory and place orders to ensure the retail areas are wellstocked; collaborate with Education department.
- Collaborate with the Institute Director to set and achieve benchmarks for appointment prebooking and walkin retail sales.
- Manage daytoday Guest Service/Front Desk duties
Qualifications :
Qualifications
- High school diploma or equivalent required; postsecondary education is a plus.
- At least one year of leadership experience required; a focus on motivating and teambuilding is essential to success
- At least one year of customer service experience required; retail experience preferred.
- Must be selfmotivated detailoriented and have an outgoing charismatic personality.
- Polished professional image
- Full time schedule includes a combination of daytime shifts midshifts omef evenings and Saturdays
Additional Information :
Why Join Us
- Impact: Play a pivotal role in leading the Guest Service team to deliver exception guest experience.
- Growth: Opportunities for professional development and career advancement.
- Community: Be part of a supportive and collaborative environment.
- Perks: Enjoy competitive salary and benefits including parking stipend and discounts on products & services.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
