Event Technology Coordinator
Event Technology Coordinator
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$ 28 - 36
1 Vacancy
Job Description
Position Specific Responsibilities/Accountabilities
Event Support
- Coordinate technology needs and runof showdetails with event organizers and LMU Conferences and Events Services (CES) staff via phone Microsoft Teams messaging email and Service Now
- Provide event technical support for scheduled university events
- In coordination with ITS Classroom Support Coordinator assign ITS technical staff to inbound event requests and ensure staff report for duty as assigned
- Provide immediate guidance for functional issues with ITSmanaged technical equipment while events are in progress
- Partner with Facilities Management Campus Safety Services or appropriate University department to urgently resolve any disruptions to events
- Partner with other ITS departments to urgently resolve disruptions to events caused by ITS equipment not managed by the Learning Space and Lab Technology Team
- Train ITS technical staff on ITSmanaged technology within event spaces
- Perform event site walks/run throughs/rehearsals when requested
- Recommend appropriate LMU venues for upcoming events when requested
- Partner with the ITS Creative Services team for livestream event support when requested
- Provide A/V support technical training for ITS staff
Classroom Support
- Provide immediate guidance for functional issues with ITSmanaged technical equipment while classes are in progress
- Assign ITS technical staff for A/V technology set up or Zoom meeting set up requests
- Perform other related duties as assigned
Loyola Marymount University Expectations
Exhibit behavior that supports the mission vision and values of the university. Communicate and employ interpersonal actions that model high standards of professional responsible accountable and ethical conduct. Demonstrate a commitment to outstanding customer service.
Requisite Qualifications
- Typically a bachelors degree in a related field or equivalent job experience.
- At least 3 years of experience in event technology support or relevant hospitality experience. Experience supervising a team is preferred.
- Experience setting up configuring and operating handheld wireless microphones lavaliers and wired microphones
- Experience setting up configuring and operating PTZ cameras and/or web cameras for web streaming and video conferencing
- Experience with troubleshooting Crestron and AMX/Extron audiovisual control products
- Experience running Zoom videoconferencing sessions including detailed knowledge of features such as breakout rooms and security features
- Ability to troubleshoot Zoom audio and video issues within a hybrid meeting scenario
- Experience supporting and troubleshooting presentation software such as Microsoft PowerPoint Apple Keynote Adobe Acrobat etc.
- Experience presenting media files such as Microsoft Office formats .pdfs and QuickTime files
- Ability to troubleshoot ceilingmounted projectors wallmounted displays builtin speakers to reestablish connectivity to an audiovisual control system
- Ability to come up with quick alternatives when a functional failure cannot be immediately resolved
- Ability to meet deadlines
- Excellent communication collaboration and problemsolving skills
- Passion for event support and customer service
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of this position.
SPECIAL INSTRUCTIONS:
- Shift Schedule: Tuesday Friday 11:00am to 8:00pm; Saturday 8:00am to 5:00pm
- Applicants should submit the following materials:
- 1. Cover Letter
- 2. Resume
Hiring Salary Range
$28.94 $33.00 hourly. This position is nonexempt.
# HERC# #HEJ#
Staff RegularSalary range
$28.94 $36.20 Salary commensurate with education and experience.Loyola Marymount University a Carnegie classified R2 institution in the mainstream of American Catholic higher education seeks outstanding applicants who value its mission and share its commitment to inclusive excellence the education of the whole person and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal state and local law. We invite all persons in the full diversity of their being life experience and beliefs to apply. (Visit www.lmu for more information.Required Experience:
IC
Employment Type
Full-Time
