About the role:
As a Sales Engineer at Samsara youd be part of a diverse group of technically minded folks working together to bring our unique connected operations technology to customers. Our daily customer engagements include conversations around logistics/supply chain management fleet management and maintenance strategies global asset management system integrations and regulatory compliance. This means a successful Sales Engineer at Samsara will develop a thorough understanding of IoT hardware and sensors handson installation/deployment scenarios carrier networks cloud infrastructure and thirdparty system integrations (via our open API) to ensure the proper technical solution is presented to our customers.
This is a unique opportunity for an aspiring Sales Engineer to support and grow a key market for Samsara in close collaboration with other areas of the business: Sales Marketing Product Management Technical Support and Customer Success.
This role can be officebased (London) or fully remote in the UK.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in realworld impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
- You have an innate curiosity about how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on penandpaper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
- You want to be with the best: Samsaras highperformance culture means youll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role you will:
- Become an expert on Samsara products: where the rubber of cuttingedge tech (IoT AI computer vision) meets the road of driving digital transformation for physical operations.
- Articulate to prospects how businesses like theirs use Samsara today to solve problems common to their industry.
- Deliver the work products that get deals done. Think discoveries demonstrations value assessments proof of concept implementations etc.
- Write scripts against our open API that solve realworld problems for companies that deliver essential services (for example) and document them for your fellow SEs to use.
- Open the door for deeper entrenchment into accounts (integration upsell crosssell) by becoming a consultant to your customers.
- Act as a liaison between Samsaras product and sales teams translating technical feedback and enrolling the right customers in our beta programs.
- Partner with sales executives to plan prepare and execute transactions in rapid sales cycles.
- Work in multiple levels of the technology stack.
- Support sales executives adhoc queries and emails.
- Build relationships with thirdparty partners such as software providers systems integrators and installation partners.
- Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices.
Minimum requirements for the role:
- BS in Electrical Engineering Computer Science Mechanical Engineering Industrial Engineering or related discipline.
- 2 years experience working with customers in a presales customer success or customer/product support capacity.
- Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management.
- Ability to explain complex technical concepts to nontechnical audiences.
- Previous experience managing hardware and/or software product evaluations.
- Basic understanding of electronics and electrical systems.
- Experience with the following concepts: technical consulting cloud software cloudconnected hardware computer networking business systems integration automation and control systems.
- Fluent in English.
- Great time management and organizational skills to work on multiple accounts and projects at different stages.
An ideal candidate also has:
- MS in Electrical Engineering Computer Science Mechanical Engineering Industrial Engineering or related discipline.
- Work experience in task automation scripting and transferring data between systems using Bash Python JavaScript or equivalent language.
- Work experience building solutions leveraging open APIs.
- Understanding of vehicle diagnostic systems including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications.
- Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration home automation building things with Raspberry Pi Arduino etc..
- Consistent track record of success selling complex technical solutions through strategic sales cycles.
- Knowledge of MEDDIC/BANT and/or Value Selling sales concepts.
- Experience working with product teams internally and feature request processes.