What will you be doing
- Complete audits of daily revenue and postings making adjustments where needed
- Collate paperwork and reports for finance and management
- Provide efficient guest services including check in/out request handling and providing hotel information
- Settle and maintain guest accounts ensuring cashiering is accurate
- Maintain strict security procedures to ensure guest confidentiality and safety
- Maintain the hotels standard of professionalism
- Be analytical and possess an eye for detail
- Assist the Front Office Manager and General Manager in a variety of check and balance procedures
Qualifications :
Your Skills and experience include:
- Guest obsessed focus with the ability to flex in a fast paced and ever changing environment
- Ability to navigate through change and provide quick thinking solutions should problems arise
- Clear and confident communication skills both written and verbal
- Knowledge of Microsoft Outlook Microsoft Office and Opera Cloud
- Valid First Aid and RSA or willingness to obtain
Additional Information :
Whats in it for you
- An opportunity to Work Your Way Learn Your Way and experience Benefits Your Way at Accor
- Career mobility opportunities within our International Hotel Group
- Global perks in hotels and Accor partners
- Fun supportive and collaborative working environment
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Please note you will require full working rights in Australia to be eligible for this position.
Remote Work :
No
Employment Type :
Parttime