Network Engineer
Network Engineer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Installs configures maintains and manages network infrastructure consisting primarily of switches routers firewalls Silver Peak SDWAN edge appliances wireless infrastructure cellularbased appliances and all associated hardware and software.
Performs network management functions utilizing various industry tools to monitor test verify troubleshoot and resolve complex network problems by working with users service providers business partners and others to resolve problems.
Assists in the planning and design of LAN/WAN network architecture including:
Network bandwidth analysis and capacity planning.
Detailed specifications and schematic engineering drawings for network enhancements and modifications.
Assists in the of planned deployments and upgrades and supports change management efforts within the edge networking group.
Participates in change management efforts with agency and other edge networking teams.
Participates in Service Now trouble ticket resolution and reporting.
Ensures that assigned edge networking trouble tickets or incidents follow established processes and are fully documented within Service Now.
Assists with tier 2 support for widespread events/ incidents to customers and other networking teams as needed.
Proactively identifies and troubleshoots issues related to complex network problems and works them to resolution including communication to other networking teams.
Participates in the evaluation of and makes recommendations on new and emerging technologies as part of the ongoing hardware refresh cycles championed by the Edge Networking Solutions team.
Evaluates current and future network needs and prepares technical solutions and recommendations.
Reviews the development of configuration standards.
Assists in the design of highly complex networks as well as makes recommendations to optimize the edge network for maximum efficiency.
Ensures that all existing and new networks meet or exceed the security requirements set forth by OA.
Assists in the creation of Visio diagrams of the edge network to document new and existing network elements especially those deemed specialty/ field networks.
Participates in the documentation for the configuration of network components including setup installation and overall deployment of network hardware and software.
Supports remote IT staff with networkrelated issues and deployments.
Supports agency operations staff and business partners with networkrelated issues as needed.
Communicates effectively both verbally and in writing with other employees vendors and business partners.
Maintains an understanding of various routing protocols.
Maintains a working knowledge of network monitoring tools and automation.
Performs other duties as required.
ADA REQUIREMENTS:
Equipment in use in Job Performance: Personal Computers servers network components telephones calculator copy machines printers faxes cell phones and common writing devices. Must be able to lift 50 pounds. Must be able to work from a step ladder.
DECISION MAKING:
Appropriately manages time and engages other edge networking teams as needed or required. Overall performance of the network team and availability/performance of the network and customer satisfaction are factors used to determine level of success.
ESSENTIAL FUNCTIONS
1. Obtain and maintain CJIS clearances
2. Operate telephones/cell phones
3. Operate a PC and peripherals/ servers and network components
4. Operate motor vehicles and maintain a valid PA drivers license
5. Excellent oral and written communications skills using the English language
6. Read and comprehend technical literature
7. Lift equipment up to 40 pounds
8. Ability to assess issues/problems and make appropriate decisions for resolution
9. Stay current with new and emerging networkrelated trends and technologies
10. Provide outstanding customer service
Network Switching required 45 years
Network Routing required 34 years
CCNA desired 23 years
CCNP beneficial 13 years
SDWAN beneficial 2 years
Skill
Required / Desired
Network Switching
Required
Network Routing
Required
CCNA
Desired
CCNP
Nice to have
SDWAN
Nice to have
Employment Type
Full Time
