Lead Business Service
Lead Business Service
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
To proactively direct the Service Lifecyle management of large and complex customer facing business IT services comprising relevant business services applications systems vendors and dependencies by leading teams across multiple portfolios and geographies. Provide strategic and operational holistic service insights management information and recommendations as input into CIO decisions and actively driving service improvement initiatives.
Qualifications :
Type of Qualification: First Degree
Field of Study: Information Technology
Experience Required
Delivery Enablement
Technology
810 years
Experience in leading service management processes for large and diverse portfolios. Proven knowledge and application of ITSM practice
810 years
Have good knowledge of domain appropriate technology strategies. Proven application of service management processes and framework
810 years
Have knowledge of domain operations understanding of ecosystems suppliers and broad technical knowledge of the technology solutions and service catalogue consumed by countries.
Additional Information :
Behavioural Competencies:
- Articulating Information
- Challenging Ideas
- Checking Things
- Developing Strategies
- Directing People
- Empowering Individuals
- Establishing Rapport
- Exploring Possibilities
- Providing Insights
- Resolving Conflict
- Showing Composure
- Upholding Standards
Technical Competencies:
- Financial Management (Financial)
- Information Security Management
- IT Risk Management
- Knowledge of Banking & Financial Service
- Service Level Management
- Vendor Evaluation and Management
Please note: All our recruitment processes comply with the applicable local laws and regulations.
We will never ask for money or any form of payment as part of our recruitment process. If you experience this please contact our Fraud line onor
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
