drjobs Customer Support Agent French Speaking

Customer Support Agent French Speaking

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1 Vacancy
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Job Location drjobs

Saint Julians - Malta

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are looking for a customer service oriented person who will ensure that a high level of service support is provided to Evolution Gaming clients and endusers after being provided with a relevant training.

  • Monitoring and providing assistance in both Live Chat and ticketing system
  • Performing technical investigations of various queries
  • Identifying and escalating priority issues
  • Coordinating case resolution between internal teams
  • Multitasking according to daily priorities
  • Resolving requests received from clients and endusers

Qualifications :

 

  • Excellent customer service orientation and communication skills
  • Experience in providing customer support service (recommendable)
  • Excellent English skills both spoken and written (C1
  • Excellent French skills both spoken and written
  • Good time management skills
  • Stress tolerance and attention to details
  • High level of selfconfidence and ability to make decisions independently
  • Any additional language (Turkish German Dutch) will be a huge advantage

 


Additional Information :

All your information will be kept confidential according to EEO guidelines.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

Department / Functional Area

Operations

About Company

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