Assistant Director of Sales - Corporate
Assistant Director of Sales - Corporate
Posted on :
19-03-2025
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1 Vacancy
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Job Description
To handle all administrative work and to ensure the smooth running operation of the department.
- Performs the duties within the framework defined by the chain and hotel norms and by internal regulations as supervised by the Director of Sales & Marketing.
- Ensures smooth running operation of the Divisions administrative functions.
- Cooperates with all departments for smooth running operation.
- Assists the Director of Sales and Marketing in organizing the filing system of the Division. Organizes the recording system for all incoming and outgoing correspondences.
- Handles all typing work required.
- Assists in the dispatch and collection of correspondence in hotel.
- Handles all incoming telephone calls and take messages and follow up.
- Prepares and checks all incoming communication message such as facsimile and email messages.
- Assists in the packing of materials when required e.g. Hotel brochures sales kits etc.
- Issues on a monthly basis for a further details and status of residential meeting groups to sales persons so that if confirmed correct information to be reentered if cancelled such space can be released.
- Updates production reports of Corporate & Travel Agents monthly quarterly and yearly.
- Assists the Director of Sales and Marketing in issuing Travel Agents Contract Rates questionnaire as requested.
- Ensures that all complaints are reviewed and investigated by Director of Sales & Marketing and followup action is initiated by Sales persons.
- Assists to Director of Sales & Marketing is familiar with the operation and application of the hotels computer/data processing system and make sure clients database is updated.
- To keeps all activities as a record such as Incentive Program Party or sales blitz.
- Keeps himself/herself well informed about the operations especially in key departments (Front Office Housekeeping F&B and Banqueting etc.
- Sets in conjunction with the Director of Sales & Marketing and Sales Manager currents rates as charged by the hotel.
- Closely observes matters pertaining to competition (sites prices services offered on a regular basis quarterly or more often if need to be).
- Promotes the hotel as often as possible through entertaining conduction site inspections and presentation etc. of the hotel.
- Be updated with hotel promotion information related.
- Pays a visit to potential accounts in view of entering into contracts with them especially commercial accounts.
- The Assistant to Director of Sales & Marketing may be called upon the undertake activities outside his/her own area and to publicize hotels other than his/her own for specific projects and/or programs.
- Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
- Provides aftersales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.
- Receives in the hotel any important guests whom he has approached.
- Negotiates prices with the clients and certified by DOSM.
- To issues and confirms proposals in writing as a record.
Qualifications :
Education:
- Bachelors degree in Business Administration Marketing or a related field.
- A Masters degree or relevant certifications in Sales and Marketing would be a plus.
Experience:
- Minimum of 5 years of experience in sales with at least 2 years in a managerial role in a corporate sales environment preferably in the hospitality industry.
- Proven track record of achieving sales targets and driving business growth.
- Strong understanding of corporate sales strategies including lead generation prospecting and closing deals.
Skills and Knowledge:
- Excellent communication negotiation and interpersonal skills.
- Indepth knowledge of corporate sales processes and client relationship management.
- Ability to analyze market trends competitor activities and adapt strategies accordingly.
- Proficient in Microsoft Office Suite (Excel Word PowerPoint) and CRM software.
- Strong organizational and time management skills with the ability to handle multiple priorities.
Personal Attributes:
- Highly motivated goaloriented and resultsdriven.
- Strong leadership skills with the ability to inspire and motivate a sales team.
- Detailoriented with a focus on providing highquality service to clients.
- Ability to work under pressure and meet deadlines in a fastpaced environment.
Languages:
- Fluency in English is required. Knowledge of additional languages is a plus.
Other Requirements:
- Willingness to travel and attend business meetings and events as required.
- Strong problemsolving skills and the ability to handle challenges creatively.
Additional Information :
- Travel: Must be able to travel to meet clients and attend related sales events.
- Working Hours: Flexible may require working outside regular hours or on weekends.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Department / Functional Area
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