Account Manager
Account Manager
Posted on :
20-03-2025
Employer Active
1 Vacancy
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Job Description
We are seeking a highly motivated Account Manager to join our clients team in Istanbul Turkey. The ideal candidate will be responsible for managing client accounts building strong relationships and ensuring customer satisfaction. This role requires a proactive approach to account management and a focus on delivering exceptional service.
Responsibilities:
- Client Relationship Management: Develop and maintain strong relationships with existing clients ensuring their needs are met and expectations are exceeded.
- Account Strategy: Create and implement account strategies to enhance client engagement retention and growth.
- Sales Support: Collaborate with the sales team to identify opportunities for upselling and crossselling contributing to revenue growth.
- Problem Solving: Address client inquiries and issues promptly providing effective solutions to enhance customer satisfaction.
- Performance Monitoring: Regularly track account performance metrics and prepare reports for management to assess client engagement and satisfaction levels.
- Market Research: Stay informed about industry trends market conditions and competitors to provide clients with relevant insights and recommendations.
- Collaboration: Work closely with internal teams including marketing product development and customer support to ensure alignment in delivering client solutions.
Qualifications:
- Experience: 23 years of experience in account management or a related field.
- Nationality: Turkish nationals.
- Education: Bachelors degree in Business Administration Marketing or a related field is preferred.
- Communication Skills: Excellent verbal and written communication skills in English & Turkish.
- Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and trust with clients.
- ProblemSolving Ability: Demonstrated ability to think critically and address challenges effectively.
Employment Type
Full Time
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