Executive Floor Agent - L tn tng cao cp
Executive Floor Agent - L tn tng cao cp
Posted on :
20-03-2025
Employer Active
1 Vacancy
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Job Description
- Work closely with the Restaurant and Kitchen departments to prepare food and drinks for the Executive Floor dining room. Make sure food is always ready before serving time every day.
- Receive meeting booking information from Executive Floor guests and arrange for guest accordingly.
- Be responsible for all issue funds foreign currencies and all collections; in short for all monies which are handled by a cashier during the shift of a day
- Check receive and handover the accuracy of the cash float guest VAT invoice miscellaneous vouchers. To sign for it in the control book and fully responsible for it during the shift.
- Ensure daily posting of F&B bills telephone bills business center bills etc. are posted into the Front Office computer system.
- Register guests promptly ensuring that they are provided with all the necessary information.
- Assigns rooms for arriving guests. Special attention is given to Accor Members VIP guests repeat guest with special request.
- Ensure all check out guest folio and accounts copies are accompanied by supporting documents bills invoices etc.
- Ensure that all Executive guest information and billing instructions received from reception/reservation are completed.
- Exchange foreign currency for inhouse Executive guests while safeguarding against counterfeit money. To guard against any fraudulent exchange of currency.
- Maintain complete knowledge of all food & beverage services outlets and hotel services/features
- Be fully conversant with hotel fire & life safety/emergency procedures
- Perform other reasonable duties assigned by the Management of the Hotel
Qualifications :
- Diploma in Tourism/Hospitality Management
- Minimum 1 year of relevant experience
- Excellent reading writing and oral proficiency in English language. Fluently Vietnamese
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Must be wellpresented and professionally groomed at all times
Additional Information :
- Take 2 days off/week
- 100 social insurance payment based on salary from the first day of work
- Employee benefit card offering discounted rates in Accor Hotels worldwide
- Develop your talent through learning programs by Academy Accor
- Opportunity to grow within your property and across the world
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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