Job Description
Responsibilities:
- Deliver services in accordance with agreed Service Level Controls and Governance.
- Help to manage process risk by adhering to policies and internal controls comply with StS guidelines ensuring process and SOX controls are executed in a timely and accurate fashion to ensure our control environment remains robust
- Bring a process improvement focus supporting implementation of best practices and a project management discipline.
- Collaborate with internal and external auditors to support successful audit results and compliance with US GAAP and company policies.
- Support training accuracy and timely delivery of work outputs.
- Engage and initiate with process owners and other GSS Center colleagues to help identify opportunities to drive efficiencies through continuous improvement.
- Ensure professional and detailed process and related internal control documentation exits such as global SOPs Regional Work Instructions etc in coordination with the StS Global Process Owner & ICC.
- Provide consultative support to our outsource partners in Genpact Dalian and ensure timely resolution of issues
- Resolve escalated queries in accordance with agreed SLAs
- Collaborate cross functionally within the company/vendors/employees to resolve process and/or technical issues across Athena and associated STS systems
Support Internal Stakeholders:
- Participate in process change and improvements
- Deliver worldclass service experience for vendors fellow employees and stakeholders.
- Collaborate cross functionally
- Perform a variety of responsibilities within the Source to Settle (StS) tower as requested
Gentle Note: Foreigner can apply who already have visa in Malaysia
Must Haves: Required Education Experience and Skills
- Minimum of23 yearsof experience inShared Services Payable team and SAP
- Business LevelofKoreanLanguage andEnglish
- Problem Solving Skills
- Strong customer service and collaboration mindset
Good to Haves:
- Experience in SAP S4 Hana Coupa WHT and VAT
- Experience with Internal or External Audit valued.
- Demonstrated ability to maintain financial controls.
- Experience with continuous process improvement projects
- Pays attention to details produces accurate deliverables and consistently meets deadlines.
- Good financial background with experience in accounting processes valued.
- Proactive style in implementing new processes.
- Good communication skills for both written & verbal
- Work under pressure to meet deadlines
- Process improvement and drive for results.
- Deliver efficiencies compliance and control through standardization
- Attention to details
- Bachelors Degree in Business Administration Accounting or Finance