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You will be updated with latest job alerts via emailCore tasks and functions
Schedule staff and manage absenteeism to ensure that shifts are covered
Monitor employee work levels and coach staff as required
Train and mentor security staff
Liaise between management / client and staff (officers)
Develop and monitor reports and report writing
Respond to and manage emergencies until relieved
Monitor and supervise systems found in the control room
Ensure that tools supplies and equipment PPE are available for staff to execute their duties
Carry out similar duties of frontline security officers
(Monitor on a continual basis customer satisfaction and attitudes toward security and safety by ensuring patrols are done on a continual basis as per schedule
Supervise security staff and ensure company standards are complied with in daily operations of the department such as dress and deportment public relations etc
Supervise security staff report writing to ensure proper recording of events is taking place. Follow up on major incident reports (i.e. Thefts fire alarms Enablons etc.
Review all reports and review for accuracy before forwarding to SSM
Conduct investigations as directed or required. Ensure officers investigations are done properly and provide direction and give advice
Complete written feedback for staff training files during the 90 day probationary period and as needed on an ongoing basis. Conduct staff performance evaluations for both midyear and year end. Attend all scheduled staff training and meetings as required. Ensure that their staff also attend staff training and meetings as required
Ensure access permits are reviewed for accuracy before being approved. Ensure all communiqus from the SSM and client are being forwarded to the staff and that they are read and understood
Ensure all new company policies and procedures are read and understood and followed. Ensure all monthly reports are submitted to the SSM in a timely manner
Investigate and solve minor systems problems
On a regular basis conduct frequent building tours patrols and inspections of posts throughout facility(s) including key/card rooms building lobbies information desks parkades tower tours and mechanical areas.
To conduct performance management sessions with the team as and when required as well as address disciplinary concerns as and when required
To oversee and manage conflict situations deescalate and report accordingly which within the workplace environment
To assist with delivering team building activities
To assist with any HR related matters as and when required
Qualifications :
Education and Core Competencies
Security Supervisor/Manager Certificate will be an advantage
First Aid CPR AED CPO/CSSM CPTED Lvl 1 & 2 NVCI (or equivalent) Use of Force Customer services certificate will be an advantage
Minimum grade 12 education or equivalent coupled with a knowledge of the criminal code / local provincial Health & Safety industry preferably within a multitenant environment
Train the Trainer Certification and some basic adult learning certification will be an advantage
Essential Skills
Strong written and verbal communication skills
Emotionally intelligent
Minimum five years security experience.
Knowledge of electronic security systems including Electronic Access Control VS Building Fire Alarm systems etc.
Excellent interpersonal and verbal communication skills with a proactive approach to problem solving.
Strong Leadership skills including mentoring and leading by example.
Computer literate with a working knowledge of Excel Word etc. in a windows environment.
Ability to work under pressure.
Ability to apply initiative.
Essential certifications
SIA License
Drivers license
Additional Information :
Its great to see youre considering a career with us here at Securitas UK! Youre one step away from joining our global team of over 375000 professionals.
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Why Choose Securitas UK
At Securitas UK we are on a mission to make the world a safer place driven by our core values of Integrity Vigilance and Helpfulness. We foster empowerment innovation and growth offering industryleading training and career development opportunities.
What You Can Expect
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Take the Next Step
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Remote Work :
No
Employment Type :
Fulltime
Full-time