VIP Relations Manager

The VIP Relations Manager is a motivated resourceful and responsible individual who relishes in working in a fastpaced environment and being part of a small team. We are looking for a proactive highly organised outgoing professional who is a real team player and has excellent communication skills.

Key responsibilities:

• Coordination of VIP activities in liaison with the Head of VIP and Festival Director.
• Work closely with the Marketing Leads to grow the VIP audience and adapt messaging for VIPs attending the event.
• Expand the offering and strategy for the VIP audience in conjunction with the Head of VIP and Festival Director
• Invite targeted VIPs to attend London Tech Week and Africa Tech Festival.
• Contact selected individuals by email/phone to discuss attendance and secure their participation in various structured networking.
• Ensure VIPs are looked after and participate in the proposed networking/social programme.
• Ensure that VIPs have a superior customer experience throughout the campaign.
• Work with the event sponsors to maximise the participation of their clients in the event.
• Administration work in the lead up to the event including registration system calendar invites and excel lists for attendees of various networking functions within the event.
• Build strong relationships with these key VIPs to create brand commitment and loyalty.
• Help to organise VIP Dinners Breakfast Briefings Lunches and ClosedDoor Meetings and securing VIP attendance at these functions and formats.
• Support to deliver the 1:1 Meeting Service in conjunction with the sales team.
• Work closely with the team to validate the eligibility of incoming requests for VIP (and other key stakeholder) passes.
• Work alongside the sales team to identify where we can grow revenues relating to VIP activities

Qualifications :

• Excellent written and verbal communication
• Excellent interpersonal and relationship management skills and the ability to network with senior industry figures
• Hardworking and diligent
• Strong analytical skills 
• Proven ability to use initiative when required and to go above and beyond in order to deliver excellent customer service.
• Time management with an ability to multitask and attention to detail
• Enthusiasm and a collaborative mindset

• Previous Experience

• The role will focus on events in the technology and telecommunications industry so experience or knowledge of the technology and/or telecommunication sector would be helpful is not required. Previous experience working with Government departments or Corporate senior leaders would also be beneficial.

Additional Information :

We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at LifeAt.Informa

Our benefits include:          

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with inperson and online social events our fantastic Walk the World charity day and active diversity and inclusion networks 
• Broader impact: take up to four days per year to volunteer with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and ondemand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves
• Time out: 25 days annual leave rising to 27 days after two years plus a birthday leave day and the chance to work from (almost! anywhere for up to four weeks a year 
• A flexible range of personal benefits to choose from plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance mental health first aiders a healthy living subsidy access to health apps and more
• Recognition for great work with global awards and kudos programmes 
• As an international company the chance to collaborate with teams around the world 

 Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application. 

At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information. 

See how Informa handles your personal data when you apply for a job here.

Remote Work :

No

Employment Type :

Fulltime