Marketing Associate Customer Research Insights
Marketing Associate Customer Research Insights
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Job Description
As an APAC Marketing Associate in the Customer Research & Insights team at SEEK youll be part of a fastpaced and supportive environment where you can make a real difference. Youll work on complex challenges that have a direct impact on peoples lives helping us evolve our business and reach new heights.
In the role of APAC Marketing Associate Customer Research & Insights Candidate you will be responsible for the daytoday management of our ongoing studies that track key candidate trends across customer competitor market product and brand metrics. In this role you are responsible for delivering actionable insights that drive critical business decisions at both the APAC and local levels.
Responsibilities
- Daytoday management of our alwayson brand performance research studies conducted via our agency partners.
- Preparation of dashboards presentations reports and adhoc analysis based on stakeholder needs.
- Support in questionnaire design and survey scripting to meet bespoke business objectives.
- Work closely with the APAC Senior Marketing Manager Customer Insights & Research Candidate to develop and deliver impactful proactive insights to the right people at the right time to influence critical business decisions.
- Collaborate with the SEEK Candidate User Experience Research (UXR) team where appropriate to maximise value of new and existing work while minimising duplication of research.
The Team
The APAC Marketing Strategy team is responsible for shaping the overarching marketing and brand strategy working closely with segment product channel and country teams to ensure alignment with company objectives.
The team manages a diverse portfolio of research studies and market/customer focused data analytics to uncover valuable customer insights ensuring the voice of the customer is integrated throughout the organisation. Additionally the team leads endtoend marketing operational alignment driving effective planning coordination and performance across the APAC Marketing team.
Qualifications :
- Solid understanding of market research and data fundamentals including a broad range of research methodologies.
- Successful history effectively managing ongoing brand health tracking research programs.
- Proven track record of making an impact working in customer insights either inhouse or at a research agency.
- Strong interpersonal and stakeholder management skills.
- Strong Microsoft Office skills particularly PowerPoint Excel and Word.
- Strong analytical skills and great attention to detail.
- Possess the skills to build concise meaningful and impactful PowerPoint presentations efficiently and effectively.
- Bachelors degree in business / marketing or related field e.g. psychology or behavioral economics.
- Experience using Q research software is advantageous but not mandatory.
- Experience using Qualtrics also advantageous but not mandatory.
Additional Information :
At SEEK we offer:
- Annual Performance Bonus Plan
- Support of flexible working including a mix of office and work from home days depending on your role.
- Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days as well as the opportunity to purchase additional leave
- Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
- Free kickstart breakfast every morning and fresh fruit available all day in our offices
- Casual dress every day
At SEEK we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such we welcome applications from people with diverse backgrounds and life experiences especially as they relate to gender sexual identity culture faith disability and life stages. If you have the skills curiosity and an adaptable mindset but dont meet every responsibility or qualification listed in this advertisement please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond please advise us and we will be happy to assist.
For this role only those candidates with the eligible right to work will be considered.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
