Junior Operations Specialist in Customer Support Arabic
Junior Operations Specialist in Customer Support Arabic
Posted on :
18-03-2025
Employer Active
1 Vacancy
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Job Description
What youll do:
- Assist customers at every stage of our claimhandling process (assess claims answer queries and communicate in a timely friendly manner via email chat and social media channels).
- Utilize your legal knowledge (we provide relevant training) to advise and assist air travelers.
Qualifications :
- Fluent communication in English Arabic (both spoken and written minimum B2 level).
- Experience working with targets (nice to have).
- Eagerness to learn about the airline industry and customer service.
- Satisfaction from helping people and willingness to go the extra mile for them.
- You enjoy following procedures with attention to detail.
- Ability to work in a shift system 24/7/365: morning shift 8:00 AM 4:00 PM evening shift 4:00 PM 12:00 AM night shift 12:00 AM 8:00 AM.
Additional Information :
Perks and benefits:
- Private life and health Insurance.
- Flexible benefits: gym membership personal education childcare public transportation or leisure travel subsidy.
- Annual travel allowance.
- Work from anywhere for up to 2 weeks/year.
- Language classes.
- Personalized progression plan.
- Internal training programs and knowledgesharing events.
- Unlimited free use of AirHelps services.
- Prepaid virtual card.
- Office commute subsidy.
- Access to mindfulness and wellbeing platform (Mindgram).
- Team days and Parties.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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