Head of Delivery Consumer Electronics

Job title: Head of Sector Delivery

Department: Global Consumer Electronics

Reporting to: Head of BU

Location: Bristol (although possible to be based elsewhere if able and willing to travel regularly)

Purpose and objectives of the role

This position involves the development and supervision of global delivery capabilities within Sector Business Units. The home department for the position is the Global Consumer Electronics (GCE) sector BU but the nature of project makes it likely that projects in other sectors (such as UK Energy) will also be handled by the successful candidate. Some delivery team members will report directly to this role while others will be seconded from Resillions practices centres of excellence in Content Conformance and Interoperability (C&I) Quality Engineering (QE) and Cybersecurity. The role encompasses establishing a global capability across Resillions existing global presence which includes the UK Belgium Netherlands Bangalore and Shenzhen and developing processes to effectively deploy this capability for customers where necessary on site.

Main duties and responsibilities

• Develop and oversee global capabilities for presales and project delivery including managing presales bids and overseeing the technical resourcing and project management functions.
• Establish and manage a delivery team identifying gaps training needs and managing the performance of direct reports which will include delivery managers from various sectors and seconded managers from other parts of Resillion.
• Coordinate with internal and external stakeholders such as:
  • Customers
  • Delivery leads from Resillions four practices: Content C&I QE and Cyber practices
  • Regional management within Resillions main global centres.
• Occasionally directly manage earlystage bids to contract and deliver smaller projects.
• Some shortterm travel to customer sites is expected. 

Capability Management: 

Work with Global HR and regional managers on hiring strategies for various scenarios including onsite at customer locations worldwide and rightshoring delivery capabilities across Resillions global labs to support projects.

Oversee toplevel delivery line management ensuring performance management processes are followed. Develop skills assessments training plans and identify gaps collaborating with the Talent team to address any external resource needs.

Delivery Management:

Develop delivery and project management structures and procedures that align with the overall company design for delivery management but from a projectbased perspective.

Provide oversight implement a reporting cycle and operate a Project Management function to ensure projects adhere to schedule scope quality and budget.

Communicate with a wide range of internal stakeholders and assist Project Managers in accessing Resillions capabilities including other practice leads and technical experts to deliver value to customers.

Serve as the primary escalation point to resolve conflicts related to resourcing priorities and customer issues. Identify options and in collaboration with the project manager secure stakeholder support to address these conflicts.

Skills required by the role

• Project Management: Expertise in APM PMI PRINCE2 and Agile methodologies (including Scrum Kanban and DSDM) with adaptable application based on situational requirements. Proficient in risk identification mitigation strategies quality assurance budget control and time management.
• Ownership and Adaptability: Capable of undertaking challenges and completing them successfully by coordinating with relevant parties to resolve issues and achieve goals. Adapts to evolving circumstances approaches change positively and proactively seeks solutions.
• Relationship Management and Effective Communication: Skilled at building robust relationships and clearly communicating information and expectations to all stakeholders.
• Mentoring and Coaching: Provides guidance and support to facilitate the growth and development of team members.
• Negotiation & Conflict Resolution: Adept at negotiating with stakeholders and addressing and resolving conflicts effectively.
• Empathy and Emotional Intelligence: Understanding and addressing the emotional needs of team members.

Qualifications :

• Project Management: Proficient in software development processes and practices with experience in delivering projects of varying sizes involving multiple stakeholders.
• People Management: Demonstrates realworld application of people management techniques including team expansion and adaptation to change.
• Leadership: Experienced in leading software teams with a focus on people management responsibilities.
• Performance Management: Skilled in managing and evaluating team performance.
• Training and Development: Adept at developing and implementing training programs for team members.

Additional Information :

Why Join Us

• Work in a dynamic and rapidly evolving field.
• Competitive compensation benefits and growth opportunities.
• Make a significant impact on the organizations overall  posture.

Remote Work :

No

Employment Type :

Fulltime