Director of Rooms - Limelight Boulder
Director of Rooms - Limelight Boulder
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1 Vacancy
Job Description
Position Summary
The Director of Rooms provides leadership management and oversight of Front Office Guest Services and Housekeeping departments with an emphasis on adherence to established standards and procedures while ensuring the highest quality guest experience. The Director of Rooms is responsible for the health safety and welfare of hotel guests and employees. This position reports to the General Manager.
The budgeted pay range for this position is $70000 $90000. Actual pay will be dependent on budget and experience all our salaried roles are eligible for bonus.
Job Posting Deadline
Applications for this position will be accepted until April 6 2025.
Essential Job Functions/Key Job Responsibilities
Oversee the Rooms Division and manage rooms Department Heads to ensure smooth operations and coordination across teams
Ensure clear communication and followup on any issues requests or special requirements from guests or employees
Lead the hiring training and development of staff to maintain high standards of service and operational excellence
Conduct performance evaluations and manage employees performance daily or as needed
Review and monitor employee schedules in all departments within the rooms division and monitor activities to ensure employees are being supported and guest needs are being met
Assist guests in all inquiries in connection with hotel services hours of operations key hotel personnel inhouse events directions etc.
Respond to all guest requests in an accurate and timely manner; interaction with guests will be in person email and by phone
Prepare and monitor annual budget while controlling labor and supply/equipment expenses to ensure that financial goals are being met
Partner closely with Reservations Sales and the Front Office to maximize rate occupancy and total revenue
Act in all matters related to the safety security satisfaction and wellbeing of hotel guests and employees and respond swiftly and effectively in any hotel emergency or safety situation
Forecast and budget all revenue and expenses for all departments in the Rooms Division
Other duties as assigned
Qualifications :
Education & Experience Requirements
Bachelors degree in Hospitality Management business or related discipline preferred
Minimum of 6 years of experience in Front Office Guest Services or Housekeeping departments required with at least 3 years experience as a Department Head level role preferred
Knowledge Skills & Abilities
Competent with computer programs such as Microsoft Office HMS and Alice
Ability to work flexible schedules including weekends and holidays required
Skilled in leading a team providing direction and motivating employees to reach their goals
Ability to mediate and resolve conflicts effectively to maintain team cohesion
Knowledge of local competition and industry trends preferred
Ability to multitask and prioritize
Excellent problemsolving skills and the ability to troubleshoot and resolve issues efficiently
Exceptional leadership and team management skills with a focus on fostering a collaborative and productive work environment
Strong communication and interpersonal skills with the ability to interact effectively with both employees and guests
Ability to foster a collaborative environment and provide ongoing training to ensure high performance and professional growth
Additional Information :
Work Environment & Physical Demands
Ability to reach crouch kneel stand walk or be on your feet for extended periods of time
No adverse or hazardous conditions but at times may be required to walk on slippery and uneven surfaces
Not required but preferred to be able to occasionally lift push or pull 50 lbs. individually or with assistance
Job Benefits
This position is categorized as a regular fulltime position eligible for the following benefits:
Enrollment dates differ across the various programs.
Health Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass and Dependent Ski Passes
Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One Aspen Snowmass Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process please contact Human Resources at.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties responsibilities and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One inclusion equity and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience we embrace and celebrate the unique experiences perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the everevolving world of work. Aspen One strives to foster an environment where our employees feel respected valued and empowered and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Companys benefits and other compensation visit www.aspensnowmass/employment/benefitsandperks
Aspen One participates in EVerify.
EVerify & Right to Work Poster
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
