Network Engineer-ACI RS
Network Engineer-ACI RS
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Job Description
Minimum of 6 10 years experience in L3 network Support. Proven ability in learning and upgrading new technologies/technical skills.
Extensive experience with Ciscos Application Centric Infrastructure (ACI) platform including design implementation and support.
Solid understanding and experience in managing Data center LAN
Must be able to demonstrate excellent troubleshooting and problem solving skills . Good communication skills
Good understanding (Of L3 Level) of Switching & routing protocols and products like : H3C Device Alcatel Lucent DWDM Checkpoint firewalls F5 LoadBalacers IPAM Netscout Packet Capture and Flow Analyzer
Management of onsite vendors During implementation activity and day after support.
Escalation point for network implementation issues Telco Cabling and Managed Service Vendor
Analyze/solve application related problems Use advanced network troubleshooting techniques required to analyze and solve applicationrelated problems within large geographically dispersed networks as needed.
Analyze/solve advanced Switching/routing problems Apply advanced network troubleshooting techniques required to analyze and solve protocol routing problems within large geographically dispersed networks.
Analyze/solve application related problems Use advanced network troubleshooting techniques required to analyze and solve applicationrelated problems within large geographically dispersed networks as needed.
Configure network switches/VLANs/VTP Implement features of each communication type in a large network. Implement features of a Layer 2 switch. Implement features of routers and VLANs. Identify differences between endtoend and local VLANs. Establish guidelines for creating and deleting a VLAN in global mode.
Configure virtual LANS/ trunk protocols Configure virtual LANS (VLANS) and VLAN trunk protocols in a switched network.
ITIL V3 Foundation Certification is desired
Customer
Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues
Provides timely updates to customers/team members
Understands the criticality of cases and meets initial response time as defined in SLA.
Analyzes performance against SLAs proactively manages issues and ensures implementation of corrective action.
Sets clear expectations and commitments during the investigative phase through the resolution phase and follows through on commitments made
Operational Excellence
ITSM Process Compliance & Keeping all relevant documents uptodate.
Individual responsible for daytoday delivery and management including customer relationship and overall one shared delivery team.
Supporting system implementations and integrations systems analysis and diagnosis troubleshooting performance analysis and resolution.
Problem Management: Ensure that problem tickets are created and reviewed periodically on a proactive basis.
Responsible for keeping the project SharePoint portal/file share uptodate.
Documents the problem/resolution to allow for future reference in Knowledge Database
Change Management: Prepare the Implementation and fallback plan for the changes .Ensure that the changes are tested before actual implementation.
Participate in regular delivery audits
Document and maintain the standard operation procedures for the project.
Finance
Responsible for helping to meet the cost of delivery targets as communicated to him by his Manager.
Achieve in technical competency through continues improvement and automation for reduction in man efforts.
People
Cooperates and works well with others in the pursuit of team/project goals and effective interpersonal behavior.
Responsible for maintaining high employee satisfaction and employee morale
Effective Verbal and Written communication
Remote Work :
No
Employment Type
Full Time
