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1 Vacancy
The Account Manager is expected to evaluate the Healthcare market identify opportunities develop business relationships and deliver product/services that meet client needs. Responsibilities include extensive interaction with end users and design firms coordinate furniture specifications and drawings internally with design team effective presentation of alternatives and securing business opportunities in support of the overall CE strategy. The individual will manage multiple accounts and be responsible for key activities with each client engagement.
Key Responsibilities:
Meet or exceed established financial targets with respect to sales and gross profit margin
Engage with clients from the beginning of the sales cycle through project completion to help ensure client satisfaction; be responsive to customer inquiries and requests for information
Actively network in the market with a focus on Healthcare opportunities with new and existing clients endusers AD firms Real Estate and contractors.
Guide the strategy for assigned accounts to achieve volume goals through the development and maintenance of longterm relationships with select customers ensuring longterm customer satisfaction
Qualify potential clients plan sales approach and partner with Marketing to refine presentations
Coordinate and Develop plans/product specifications working closely with the Design team
Prepare/review each proposal and secure client approval to initiate transaction
Work with internal resources to offer service contracts for major projects with a focus on developing product standards with end users
Provide timely updates to Customer Relationship Management (CRM) platform
Manage communication between leadership Design Project Management Marketing and Customer Care Teams.
Participate in project meetings as well as weekly Sales meetings
Perform additional responsibilities as requested to achieve business objectives
Knowledge Skills and Abilities:
A Bachelors degree in Marketing Business Administration or a related field. An equivalent level of experience will also be considered.
Interior Design experience preferred but not required.
Minimum 3 years of Healthcare furniture sales and interior design experience
General understanding of Healthcare surfaces material and product sustainability required
Familiarity with primary open and closed lined vendors preferred within the InPatient Office and Common Areas
Prior handson experience with CET AutoCAD and CAP software preferred
Proven ability to research potential clients and develop an effective sales strategy
Selling skills including account penetration strategic selling conceptual selling issuesbased selling consultative selling negotiation and contracts.
Strong organizational and problemsolving skills as well as the ability to collaborate and negotiate.
Intermediate proficiency with Microsoft Office
Working knowledge of a CRM platform preferred
Strong professional initiative and ability to manage multiple projects and the required followup
Must be detail oriented with strong organizational and analytical skills
Required Experience:
Manager
Full-Time