Content Strategist
Content Strategist
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Job Description
We are seeking a Content Strategist with a passion for localization and technical writing to join our team. This role is ideal for someone with a keen eye for detail a talent for clear communication and a desire to make a global impact. As part of our team youll help craft and manage content strategies that are usercentric culturally relevant and technically accurate.
Your collaboration with crossfunctional teams and focus on user experience will contribute significantly to the overall success of our products and customers.
How will I make an impact
- Plan and create multilingual content strategies in collaboration with crossfunctional teams.
- Produce highquality personaspecific documentation that meets applicable writing and information architecture standards.
- Create accessible gifs and video tutorials to help endusers succeed in their daily tasks.
- Develop and follow style guide and writing guidelines to drive brand consistency.
- Develop document and refine standard operating procedures (SOPs) to drive efficiency.
- Work with crossfunctional teams to understand product and documentation requirements
- Manage release cycle tasks and assignments within set deadlines.
- Develop conduct and track usability tests with internal/external stakeholders.
- Analyze productivity metrics.
- Engage with internal and external stakeholders to address multilingual content gaps.
What youll bring to the role:
Content Strategy Support
- Assist in developing and implementing content strategies for global audiences.
- Assist in developing and implementing the use of AI to enhance the documentation and process quality.
- Contribute to the creation and management of style guides glossaries and templates to ensure consistency across all content.
- Conduct content audits to identify gaps redundancies and opportunities for improvement.
Localization and Internationalization
- Collaborate with translators and regional teams to adapt content for different languages and cultures.
- Review and QA localized content to ensure accuracy and cultural relevance.
- Collaborate with translation vendors to maintain translation memories for consistency across regions.
Technical Writing and Documentation
- Write edit and organize technical content such as release notes FAQs help topics blog posts howto video tutorials and other media.
- Work closely with developers product managers and UX designers to ensure content meets technical and user requirements.
- Update and maintain documentation to reflect new features and user feedback.
Collaboration and Communication
- Work with crossfunctional teams to align content with business objectives and user needs.
- Assist in presenting content strategies and findings to stakeholders.
- Provide input on content design and structure to enhance user experience.
Performance Tracking and Improvement
- Use analytics tools to measure the effectiveness of localized and technical content.
- Gather feedback from users and stakeholders to refine and optimize content.
- Stay informed on industry trends and best practices in content strategy localization and technical writing.
Suggested Qualifications/Experience:
- Bachelors degree technical writing certificate or equivalent work experience
- Experience in using version control tools such as GitHub
- Experience working with XMLbased documentation publishing software such as MadCap Flare
- Familiarity with localization tools (e.g. SDL Trados MemoQ) content and learning management systems (CMS and LMS)
- Understanding of SEO principles and analytics tools (e.g. Google Analytics)
- Knowledge of programming languages such as XML HTML CSS and JavaScript
- Excellent project management skills and attention to detail
Employment Type
Full Time
