Majors Account Executive - Northeast
Majors Account Executive - Northeast
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Job Description
PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
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PagerDuty is seeking a Majors Account Executive with experience in growing existing accounts and acquiring new business. In this hybrid role you will report to a Regional Sales Director. You will be responsible for expanding opportunities within a set of existing highvalue accounts while also driving new customer acquisition. Were looking for a dynamic consultative sales leader who understands the nuances of nurturing longterm relationships and winning new businesssomeone who thrives in a techforward environment and is passionate about delivering impactful solutions.
You will manage a portfolio of approximately 30 to 50 accounts focusing on a balanced approach to expanding existing relationships and prospecting for new logos within the space. Your ability to align our operations cloud story with multiple stakeholders across these accounts while identifying and closing new business is key to your success.
As a customercentric organization PagerDuty emphasizes exceptional sales experiences. Were seeking someone who can build lasting relationships while pursuing strategic growth. This role is an exciting opportunity to showcase your sales expertise leverage your tech skills and make a significant impact by growing and diversifying the customer base.
Key Responsibilities
- Value Selling
Focus on demonstrating the unique value our products and services bring to both new and existing customers addressing specific needs and challenges that drive their business forward. - Account Expansion & Acquisition
Balance your time between growing existing accounts and prospecting for new business. Identify new revenue opportunities within current accounts while developing and executing strategies to win new accounts including crafting tailored outreach to key decisionmakers. - Strategic Account Development
Develop and execute strategic plans to expand accounts and identify new highpotential opportunities. Stay aligned with customer objectives and business needs while leveraging competitive intelligence and industry trends. - Sales Effectiveness
Establish and maintain strong authentic relationships with both new and existing clients. Negotiate positive outcomes ensuring mutual success with current accounts while securing new deals with prospective clients. - Executive Engagement
Conduct highlevel conversations with senior executives (VP) to uncover strategic needs and align our solutions to their business challenges. Lead discussions around both new sales opportunities and expansions within existing accounts. - Sales
Ensure thorough and accurate pipeline management with careful preparation for meetings and presentations. Follow up on commitments and agreements to contribute to the longterm strategic success of both the customer and PagerDuty. - Prospecting & New Business Development
Utilize marketing alliances and BDR programs to uncover new logo opportunities. Proactively qualify prospects develop strategies to win new business and create plans to convert leads into customers. - Planning & Forecasting
Map out territory and account strategies working with internal resources to develop an effective sales approach. Use historical data and market insights to provide accurate and actionable forecasts. - Crossfunctional Collaboration
Engage the right internal resources at the right time coordinating with support teams to drive deals forward across existing and new accounts. Ensure a seamless customer experience from prospecting to postsale.
Basic Qualifications
- 5 years of field sales experience with a focus on software/SaaS sales
- 3 years of experience in expanding relationships within existing accounts and acquiring new business
- Commercial or Enterprise Account Management experience with $500M Global 2000 companies
- Proven track record in selling across multiple products or services
Preferred Qualifications
- Experience supporting customers in the Northeast US and Southern Ontario
- Strong time management complex deal management account planning and analytical skills
- Consistent history of exceeding sales targets and driving revenue growth
- Selfstarter with the ability to work independently and collaborate effectively with teams
- Experience with Sales Methodology training (e.g. MEDDIC SPIN Command of Message Challenger Sales)
Not sure if you qualify
Apply anyway! We extend opportunities to a broad array of candidates including those with diverse workplace experiences and backgrounds. Whether youre new to the corporate world returning to work after a gap in employment or simply looking to take the next step in your career path we are excited to connect with you.
Where we work
PagerDuty currently has offices in Atlanta Lisbon London San Francisco Santiago Sydney Tokyo and Toronto. We offer a hybrid flexible workplace. We also provide ample opportunities for inperson and virtual connection like team offsites and volunteering events.
How we work
Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers collaborate with our colleagues develop our products and foster an inclusive and empathetic work culture.
- Champion the Customer Put users first to design great products and experiences.
- Run Together Build strong teams that amplify our impact on users.
- Take the Lead Disrupt and invent to be the first choice for users.
- Ack Own Take ownership and action to deliver more efficiently to users.
- Bring Your Self Bring your best self to build empathy and trust with users.
What we offer
One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization our programs are competitive with industry standards and aligned with local laws and regulations. Learn more including countryspecific offerings on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days scheduled companywide paid days off in addition to PTO
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Paid parental leave up to 22 weeks for pregnant parent up to 12 weeks for nonpregnant parent (some countries have longer leave standards and we comply with local laws)*
- HibernationDuty an annual company paid week off when everyone at PagerDuty with the exception of a small coverage crew is asked to take a much needed break to truly disconnect and recharge
- Paid volunteer time off 20 hours per year
- Companywide hack weeks
- Mental wellness programs
*Eligibility may vary by role region and tenure
About PagerDuty
PagerDuty Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs accelerate productivity win revenue sustain seamless digital experiences and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco Cox Automotive DoorDash Electronic Arts Genentech Shopify Zoom and more.
Led by CEO Jennifer Tejada PagerDutys Board of Directors is 50 female and 62 URP representation. We strive to build a more equitable world by investing 1 each of company equity product and employee volunteer time.
PagerDuty is Great Place to Workcertified a Fortune Best Workplace for Millennials a Fortune Best Medium Workplace a Fortune Best Workplace in Technology and a top rated product on TrustRadius and G2.
Go behindthescenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation please email and we will work with you to meet your accessibility needs.
PagerDuty uses the EVerify employment verification program.
Required Experience:
IC
Employment Type
Full Time
