Spa Coordinator Asst Manager at New Luxury Spa in Sarasota
Spa Coordinator Asst Manager at New Luxury Spa in Sarasota
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1 Vacancy
Job Description
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
- Vision insurance
#1 in the Massage & Spa Services category 2025 Entrepreneur Franchise 500
Woodhouse Spa is searching for spa professionals!
We are excited to bring Woodhouse Spa to Sarasota FL and need you!
Ready to make a difference and be an important part of our Team
PURPOSE
Spa Coordinators serve as the friendly and welcoming face of the spa. They are responsible for interacting with guests and scheduling appointments. Aside from fielding daily phone calls they also handle the spas logistics promoting the location and concierge training. The Spa Coordinator is relied upon to keep the spa running at optimal levels while the Spa Director and Spa Manager are not in the location. Part of the Coordinators job is selling enhancements upgrading services and selling retail; therefore prior experience in sales is an advantage.
RESPONSIBILITIES
The Spa Coordinator should have a thorough knowledge of all Woodhouse Spa protocols and procedures and be confident yet assertive when it comes to giving directives to the hospitality team. Experience in providing excellent customer service to the public such as in a guest relations role or an administrative position in a medical office is helpful and retail and/or skincare sales experience is a plus. Role expectations include guest rapport selling retail inventory processes answering phones booking appointments and performing other receptionist duties as needed. You will also direct guests to the proper areas upon checkin and provide information regarding the Woodhouse Spa services. The Spa Coordinator is responsible for conforming to all Woodhouse Spa standards set forth in the Operations Manual & Employee Handbook and shall strive each day to exceed guest expectations.
YOU CAN LOOK FORWARD TO:
- Health Benefits to include: Health Insurance Dental & Vision for Full Time Employees
- 401K with 100 on first 4 Employer Match ALL Employees
- Paid Vacation ALL Employees
- Free Parking
- A fastpaced teamoriented environment.
- Being an expert on all Woodhouse Signature Services and MEEVO System software.
- Continuous customer service and retail product training.
- Opportunities to grow in our Company and the spa industry.
- Generous discounts and opportunities to enjoy services and products.
- 1 year of front desk or customer service Management experience at a spa restaurant or hotel is preferred.
- Experience using a scheduling spa software is preferred.
- Ability to work weekends 1 Weekend day shift required of all Employees
- Be flexible to accommodate and support schedule needs for Front Desk Team & Woodhouse Customer Service Standards
- Possess strong professional communication and excellent customer service skills
- Must be able to multitask in a fast paced environment.
- Positive attitude is required.
Passion Meets Purpose at Woodhouse
At Woodhouse we provide selfcare that lasts. We believe that wellness and luxury should be accessible and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
Required Experience:
Manager
Employment Type
Full-Time
