Process Excellence Digitization consultant
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Job Description
Job Description
Process Excellence & Digitization Consultant will play a significant role in driving Business Excellence and Transformation initiatives for the organization. He/she will play a pivotal role to lead and execute the change management activities for the upcoming “ERP Transformation Project – Design rollout testing user training manual creation solution adoption benefit realization etc. He/she will also provide expertise in process improvement standardization managing Continuous Improvement/ Automation projects etc. This role requires strong leadership communication and project management skills to collaborate effectively with various departments and stakeholders of the organization.
Key Roles & Responsibilities
• Prototype Creation: Participate in the SME workshops by workstream Approx. 5/6 different workstream with simultaneous engagement) to drive the discussion along with Functional consultants (vendors) for requirement gathering
• Business Rule Cration: Capture validate and signoff for all the business rules across (inter/intra) all the business units required for functional configuration in the system
• Workflow & DOA Validation: Create recreate validate and signoff for all the process flows and DOAs for workflow and approval flow setup in the system
• Prototype Testing: Create all the potential scenario across all the business units for potential test cases
• User Training: Validate training material ensure all the scope is covered as per BRS coordinate with training team to ensure 100 end user participation ensure all the user inquiry are addressed create FAQs etc. for maximum system adoption • GoLive Support: work as POC for business units support the rollout plan as required track down all the issues till closer for effective rollout
• Hypercare Support: Track monitor and manage all the issues (Issue log) during “Hyper Care” period till resolution and closer • User Manual: Create DTPs (Desktop Procedure)/SOPs/workflows as per “New process” for end users ready reference material
• Coordinate change management activities specifically related to IT initiatives. This involves ensuring smooth transitions during system implementation software upgrades or digital transformations.
• Collaborate closely with IT team stakeholders and endusers to drive successful adoption of new technologies.
Education:
• Bachelor’s degree in engineering IT business administration or Finance.
• PMP/Prince 2/LeanSix Sigma/Change Management Certification or equivalent.
• Cloud based ERP Functional Knowledge/Certification – Oracle/IFS/Microsoft dynamics (any) – strongly recommended
Professional Experience:
• Minimum 7 10 years of experience in deploying large to medium scale digital Transformation/ERP projects
• IT Change management experience is essential
• Experience to drive & implement continuous improvement projects
• Structured problemsolving skills with a keen attention to detail.
• Excellent communication and collaboration skills
• Excellent MS Office / presentation skills (deliverables)
Language Skills:
• Business fluent English
Employment Type
Full Time
