Head of Document AI Ingestion

Employer Description

Chubb is a global leader in insurance. With operations in 54 countries Chubb provides commercial and personal property and casualty insurance personal accident and supplemental health insurance reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings broad distribution capabilities exceptional financial strength underwriting excellence superior claims handling expertise and local operations globally.

At Chubb we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment training compensation promotion and other conditions or opportunities of employment without regard to race color religious creed sex gender gender identity gender expression sexual orientation marital status national origin ancestry mental and physical disability medical condition genetic information military and veteran status age and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire assign promote compensate develop and retain employees. Chubb prohibits all unlawful discrimination harassment and retaliation against any individual who reports discrimination or harassment.

Job Description

Join us on our digitalfirst journey at Chubb where innovation is at the heart of what we do. Our teams are innovating iterating and solving customer problems at a rapid pace and leading the modernization of insurance delivery in a digital world. Here technology is embedded in our business and technology experts collaborate closely with insurance experts. We approach every challenge with an engineering mindset to deliver the worldclass customer experience that sets Chubb apart from our competition. By joining us on our digitalfirst journey you will be at the forefront of driving this transformation within a multidisciplinary squad.

The mission of Document Ingestion is to design and operationalize marketleading capabilities at scale across the value chain and distribution channels. We enable our customers to receive faster more accurate quotes and pricing decisions with minimal human touch while advancing Chubbs underwriting expertise via automated machine learning models.

As the Head of Doc Ingestion for COGyouwill lead Chubbs key strategic initiative to automate and modernize data ingestion processes across the insurance value chain for COG This role requires a resultsoriented leader with deep expertise in data integration automation and insurance domain operations. As a Lead you will drive the planning and delivery of endtoend ingestion initiatives ensuring alignment with Chubbs business priorities and digital transformation goals.

This position requires exceptional technical and leadership skills to manage crossfunctional teams partner with senior executives and implement innovative scalable integration solutions that enhance operating efficiency and deliver measurable business outcomes.

More specifically you will:

• Lead global teams of Data Engineers collaborating with product owners business leaders and technology stakeholders to deliver strategic integration initiatives.
• Experience of working with large transformation programs delivering to tight timescales within budget while maintaining quality and leading teams across the globe.
• Partner with product CIOs and senior transformation leaders to align document ingestion objectives with Chubbs broader digital transformation strategy.
• Cultivate a highperformance culture by managing hiring conducting performance reviews and mentoring team members to achieve operational excellence.
• Act as a key interface between global stakeholders ensuring alignment and clarity across complex matrixed environments.
• Oversee the planning and of largescale integration programs managing budgets timelines and resources to deliver measurable business transformation benefits.
• Implement cloudbased integration platforms (e.g. Azure Data Factory Databricks Kafka) to automate data ingestion pipelines and enable realtime scalable solutions.
• Oversee the seamless integration of platforms and pipelines using Azure cloud Kafka with microservices written in Java and Python ensuring efficient data flow and connectivity.
• Drive the adoption of Agile methodologies ensuring alignment with established release cycles and enterprise standards.
• Collaborate with system integrators and technology suppliers to deliver innovative solutions that meet Chubbs regulatory and compliance standards.
• Provide strategic insights on emerging technologies including APIs microservices and machine learning models to optimize ingestion and integration processes.
• Develop and execute integration strategies that enhance efficiency scalability and accuracy while supporting the seamless integration of global business units.
• Establish data governance frameworks to ensure data accuracy compliance and regulatory alignment across all ingestion initiatives.
• Track and analyze the performance of integration programs using defined KPIs ensuring continuous improvement in delivery and efficiency.
• Support the development of dashboards and reports to provide realtime visibility into program outcomes and progress.

Qualifications

• 10 years of leadership experience managing largescale integration or data transformation programs in highly matrixed environments.
• Proven expertise in cloud platforms (e.g. Azure Data Lake Azure Data Factory Kafka Databricks) and experience in designing and implementing scalable data ingestion pipelines.
• Proficiency in Java and/or Python programming with the ability to navigate and optimize systems built on multiple languages.
• Experience addressing and managing technical debt ensuring scalable reliable and efficient solutions across multilanguage platforms.
• Strong knowledge of insurance domain operations including underwriting claims and policy administration systems.
• Experience working with APIs microservices architecture and automation tools to deliver innovative solutions.
• Familiarity with Agile methodologies and project management tools (e.g. JIRA).
• Ability to manage diverse and globally distributed teams driving clarity and alignment among stakeholders.
• Bachelors degree in Business Data Science Engineering Mathematics or a related field.
• Familiarity with data governance frameworks and regulatory compliance standards.
• Strong communication and interpersonal skills with the ability to engage and influence senior leaders across business and technology functions.
• Preferred: Certification in cloud platforms (e.g. Azure Certified Cloud Solution Engineer) or integration tools (e.g. MuleSoft Certified Integration Architect).

Why Join Us

Join a worldclass team at Chubb where you will lead innovative initiatives that redefine insurance processes and deliver measurable value across global markets. As the Engineering Lead of Integration you will play a pivotal role in shaping Chubbs digital transformation journey by driving automation scalability and enhanced efficiency.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or longterm condition (for example dyslexia anxiety autism a mobility condition or hearing loss) and need us to make any reasonable adjustments changes or do anything differently during the recruitment process please let us know in your application or in any future discussions with our recruiters