Epic Analyst
Epic Analyst
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Job Description
Current Employees:
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The University of Miami Health System UHealth Information Technology Department has an exciting opportunity for a Fulltime Epic Analyst EpicCare Ambulatory/Kaleidoscope.
The Epic Analyst assists Associate Epic Analysts on the team and collaborates with key stakeholders endusers and application team members to optimize the applications configuration function and access. The Epic Analyst facilitates daytoday application support and resolving application issues and provides daytoday application support and resolving application issues.
Core Responsibilities:
Serves as a support contact for application endusers. Identifies issues and works to resolve them.
Designs develops implements and maintains the application.
Supports all phases of testing and document workflow design.
Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
Provides daytoday application support evaluates and resolves service tickets implements requested application changes and retrieves requested data promptly.
Collaborates with trainers on application changes and new features to develop documentation and training strategies.
Assists with analyzing the impact of information technology in clinical work processes.
Participates in oncall rotations and support.
Attends and participates in applicable committees.
Maintains regular communication with team members and participates in weekly project team meetings.
Reviews the status of projects and issues on an ongoing basis with leadership.
Becomes knowledgeable about UHealths policies procedures and business operations.
Adheres to University and unitlevel policies and procedures and safeguards University assets.
Department Specific Functions:
Travel to the job site during golives conferences rounding and/or senior leadership meetings.
Providing oversight and leadership to Associate Epic Analysts on the team
Implementing building and modifying the application
Collaborating with key stakeholders endusers and application team members to optimize the applications configuration function and access
Providing daytoday application support and resolving application issues
Serve as a support contact for application endusers
Design develop implement and maintain the application
Support all phases of testing and document workflow design
Perform analysis of new releases and determine how they will impact workflow
Identify issues and work to resolve them
Provide daytoday application support evaluate and resolve service tickets implement requested application changes and retrieve requested data in a timely manner
Collaborate with trainers on application changes and new features to develop documentation and training strategies
Maintain regular communication with team members and participate in weekly project team meetings
Review the status of projects and issues on an ongoing basis with leadership
Become knowledgeable about UHealths policies procedures and business operations
This list of duties and responsibilities is not intended to be allinclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS:
Bachelors degree in relevant field
EpicCare Ambulatory and Kaleidoscope Certifications required
Minimum 3 years of relevant experience preferably in healthcare or healthcarerelated organization
Previous operational project management and organizational skills preferred
Familiarity with physician practices workflows hospital outpatient departments and patient experiences preferred
Familiarity with ophthalmology physician practices workflows preferred
Understanding of a wide array of integration points including scheduling lab radiology billing imaging and inpatient clinical preferred
Microsoft Office Suite: Word PowerPoint Project Visio Excel
Problem Solving: Seeking logically examining and interpreting information from different sources to determine a problems cause and developing a course of action to resolve the problem and to prevent its recurrence
Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate efficient and timely manner
Ability and willingness to see things in an openminded way and examine an idea or concept from as many angles as possible
Ability to work effectively with all levels of employees including senior leadership
Commitment to the Universitys core values.
Any relevant education certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.
UHealthUniversity of Miami Health System South Floridas only universitybased health system provides leadingedge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.
The University of Miami is an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H13Required Experience:
IC
Employment Type
Full-Time
