Academic Services Liaison
Academic Services Liaison
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1 Vacancy
Job Description
The Academic Services Liaison will serve as a secondary advisor and address the unique needs of select High Point University students by providing holistic/proactive opportunities academic support/advising coaching and transition support. The Academic Services Liaison will be a point of contact to help students navigate internal systems and departments while helping students connect with various programs. The Academic Services Liaison will enhance not replace services provided by other university personnel include Success Coaches Learning Excellence Specialists and academic advisors.
QUALIFICATIONS
Education: Masters degree preferred in an appropriate related field Education Counseling Student Personnel or others with 3 or more years of experience in academic advising or in higher education; a Bachelors degree may be considered with commensurate experience.
Experience and Training: 3 or more years of experience in the field of academic advising coaching and/or teaching experience including atrisk students transfer students and undecided students; experience in working with students in higher education settings. Employment in select departments at High Point University may be considered with commensurate experience.
Knowledge Skills Ability: Knowledge of Microsoft Office and student record systems; excellent communication and interpersonal skills; ability to analyze and synthesize situations and data to implement appropriate solutions and to create reports; ability to multitask.
ESSENTIAL FUNCTIONS
Responsibilities include but are not limited to:
- Assisting students with all needs from campus engagement to academic success (for those who are not enrolled in Learning Excellence).
- Partnering with all departments across campus to provide the best possible experience for assigned students
- Communicating with parents of students on a regular basis via email phone and/or text
- Responding to students staff parents and faculty in a timely manner
- Connecting students with appropriate campus resources
- Mentoring students in the development of life skills such as professional communication selfadvocacy professional etiquette networking and critical thinking.
- Connecting students with community resources when possible
- Communicating and enforcing campus policies
- Assisting with registration after students have met with their academic advisor
- Supporting the Office of Academic Services when needed
- Completing a weekly summary report for the Offices of Family Engagement and Academic Services.
- Maintaining confidentiality
- Adhering to FERPA guidelines Participating in departmental and universitywide staff meetings
- Completing all campus and departmental training requirements
- Attending other campus functions such as orientations openhouses Family Weekends or movein weekends when needed.
- Assisting and supporting the programs of the Office of Academic Services and other duties as assigned and appropriate to the position and service to the University particularly as it relates to covering other Academic Services Staff members as needed.
For more information regarding this position please contact Jennifer Grider Senior Director of Academic Services at
Employment Type
Part-Time
