Service Delivery Manager IT
Service Delivery Manager IT
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Job Description
SERVICE DELIVERY MANAGER (IT) DUBLIN Join one of Irelands Best Workplaces!
Teamworx is excited to partner with a leading Retail Group to bring you this outstanding opportunity. Recognised as a Top Employer by Great Places to work an Official Best Places to Work for Women and one of Europes Best Large Workplaces this is a role you wont want to miss.
We have an opportunity for an effective and forward thinking Service Manager to join this IT Team in a people leadership role. Its an exciting time as our client modernise all areas of IT to support their digital transformation journey. This Manager will have overall IT systems Service delivery responsibility across the business and ensure that the processes and skills on the team are fit for purpose for the customers and internal stakeholders.
WHATS IN IT FOR YOU
Hybrid Working
Bonus Scheme
Health and Wellness Perks
Flexi Wage
Exclusive Discounts
Pension Scheme
YOUR ROLE AT A GLANCE
Management of the BAU for all system deliver through implementing appropriate improved ITIL processes through a vendor footprint.
Participation in the ERP upgrade program as an SME supporting the service transition and ensure ongoing appropriate service management after golive
Implementation of continuous improvement through a transparent plan for elements of the existing support base
Document and articulate technical concepts in a manner that can be understood by appropriate audiences
What Were Looking for
Leadership
Stakeholder Management
Vendor Management
ITIL Knowledge
Continuous Improvement
Collaboration Skills
Budget Management
READY TO TAKE THE NEXT STEP
To find out more about this exciting role contact Elaine or Denise for more information on. A full job description will be given at interview stage. #Retailcareer
# Teamworx is an equal opportunity employer
Attention to Detail Organised Computer and excel skills ITIL Knowledge
Education
Cyber Security
Employment Type
Full Time
Company Industry
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