Mobilisation Coordinator

MobilisationCoordinator (potholes)

Location: UK

Salary: Competitive

Contract Type: Permanent

Working Hours: 40 hours per week MondayFriday

What youll do:

At Ground Control we strive for operational excellence outstanding customer service and continuous improvement. As a Mobilisation Coordinator your mission is to mobilise and manage projects efficiently ensuring they are delivered on time within budget and to the highest safety and quality standards. By coordinating field teams managing logistics ensuring compliance and maintaining strong client relationships you will play a crucial role in driving profitability operational efficiency and customer satisfaction. Your ultimate goal is to support the Pothole Contract Manager in delivering safe highquality and costeffective solutions while upholding Ground Controls commitment to excellence and sustainability. Additionally you will support the wider team when time permits ensuring a collaborative approach that enables us to collectively achieve key performance indicators (KPIs) and improve overall efficiency.

Role overview

The Mobilisation Coordinator is responsible for overseeing the smooth transition of approved projects from planning to ensuring that all necessary resources permits and compliance measures are in place. Working closely with the Pothole Contract Manager this role ensures that projects are mobilised efficiently completed safely and prepared for billing with a strong focus on cost control compliance and client engagement. Success in this role requires exceptional coordination communication and problemsolving skills to manage multiple projects simultaneously optimise Field Team performance and uphold Ground Controls reputation as a trusted industry leader.

Key Responsibilities

Work Allocation & Field Team Coordination

• Assign work to Field Teams (FTs) ensuring all jobs are mobilised efficiently and executed safely.
• Confirm attendance with clients and teams to prevent delays.
• Identify and group sites to optimise resource allocation and operational efficiency.
• Ensure all works are scheduled mobilised and delivered in line with client requirements and agreed timeframes.
• Monitor ETAs to ensure timely completion of all assigned jobs. Client & Portal Management
• Manage client portals to ensure all necessary permits approvals and work orders are processed correctly.
• Respond to client queries regarding ETAs safety issues and work progress providing regular updates.
• Identify and engage clients for endofscheme surveys ensuring customer feedback is collected and used for process improvement.
• Proactively manage client expectations ensuring no contracts are terminated due to operational performance.

Material & Procurement Management

• Work with Procurement to order and schedule materials in alignment with project timelines.
• Ensure all required materials are available on time to prevent project delays.
• Maintain accurate records of material orders and updates within the ICE system. Safety & Compliance
• Champion health & safety best practices ensuring all risks are managed effectively.
• Create and manage Risk Assessment Method Statements (RAMS) and secure necessary permits.
• Verify Field Team and subcontractor compliance ensuring all required documentation and competency records are in place.
• Conduct desktop and sitebased HSQE audits to verify completed works meet safety and quality standards.
• Log all safety and quality concerns in the Safety Culture system and escalate where required.
• Actively contribute to achieving zero RIDDOR reportable accidents and improving safety performance through proactive monitoring.

Cost Management & Efficiency Improvements

• Work closely with the Pothole Contract Manager Estimators and Procurement to optimise costs and improve EBITDA.
• Identify and implement costsaving measures to enhance financial performance.
• Ensure sales are promptly converted into revenue maintaining the age of works below 14 days unless extended by the client.

Project Delivery & Quality Assurance

• Ensure jobs are mobilised delivered safely and meet agreed specifications.
• Proactively address quality concerns ensuring 100 compliance with agreed work orders.
• Manage ETAs and workinprogress (WIP) ensuring clear and proactive communication between teams and clients.
• Ensure 90 or more of monthly sales are converted into revenue within the same or following month.
• Drive a Right FirstTime approach ensuring defects are minimised and Field Teams/Subcontractors are accountable for any quality failures.

Inbox & Communication Management

• Manage the Mobilisation inbox acting as the primary point of contact for team coordination and queries.
• Maintain strong communication links between field teams clients and internal departments.

Waste & Compliance Documentation

• Manage the client portal for work permit creation and compliance tracking.
• Request collect and monitor waste transfer notes from Field Teams and subcontractors.

Engagement & Training

• Actively participate in meetings contributing insights updates and problemsolving.
• Support training and upskilling of colleagues helping to improve knowledgesharing and team efficiency.
• Assist in the onboarding of new team members ensuring they understand processes compliance and company expectations
• Work with the Pothole Contract Manager to drive continuous improvement initiatives implementing lessons learned and process optimisations.
• Support the wider team when time permits assisting colleagues to improve overall efficiency and help achieve team KPIs. Key Relationships Internal Stakeholders:
• Pothole Contract Manager (Direct Line Manager)
• Senior Manager (Escalation & Strategy Alignment)
• Estimating & Procurement Teams (Material planning & cost control)
• Field Teams & Subcontractors (Work & compliance)
• HSQE Team (Safety audits & compliance management) External Stakeholders:
• Clients & Client Relationship Managers
• Subcontractors & Suppliers

What were looking for:

Work Allocation & Coordination Skilled in scheduling field teams preventing delays and optimising resources.

Client & Portal Management Experience handling client portals permits approvals and providing proactive updates.

Material & Procurement Ability to manage procurement ensure material availability and maintain accurate records.

Safety & Compliance Strong understanding of H&S RAMS permits audits and regulatory compliance.

Cost & Efficiency Management Experience optimising costs tracking revenue and improving financial performance.

Project & Quality Assurance Ensures job delivery meets specifications drives Right FirstTime standards and manages ETAs.

Communication & Team Engagement Strong stakeholder management inbox coordination and team training skills.

Why join us:

Career Development Focus:Were committed to supporting your professional growth with clear career paths training and tailored development programs including our GC Leadership Academy job specific accreditations and higher education opportunities.

Exciting Growth Opportunities:Be part of a rapidly growing company with a dynamic team and expanding client base.

Collaborative Environment:Work in a supportive engaging and innovative culture where your contributions are valued.

Competitive Package:Enjoy a competitive salary and benefits package along with flexible working options including:

23 days holiday Increasing with length of service bank holidays

Yearly bonus scheme & Share options

Robust pension scheme

Medigold employee support Free Flu Jabs Online private GP Service

Free or subsidised national gym memberships

Employee Recognition Scheme

2 personal choice volunteering days

Ground Control

Ground Control is a UKbased grounds maintenance company powered by the latest technology. Since launching in 1973 Ground Control has grown rapidly and now provides full national coverage for our customers across the UK and Ireland.

We deliver a range of services including grounds maintenance winter gritting landscape construction design arboriculture electric vehicle charging point installation to more than 50000 commercial properties across the UK.

If you are looking to invest in your future with a business that puts people at the centre of everything click the apply now button below to speak to a member of our team.

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Equal Opportunities Statement

At Ground Control we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success and we welcome applications from individuals of all backgrounds experiences and perspectives.

We are proud to be an equal opportunities employer and do not discriminate based on age disability gender identity marital status pregnancy race religion sexual orientation or any other protected characteristic. We actively support and promote an inclusive culture ensuring fair and equitable treatment throughout the recruitment process and beyond.

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