Customer Service Representative
Customer Service Representative
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$ $ 31 - 33
1 Vacancy
Job Description
Location: US Remote (Available to US Residents Only)
We are seeking a detailoriented and organized Customer Service Representative to provide exceptional support to our team and clients. In this role you will handle customer inquiries assist with problem resolution and ensure a positive customer experience. The ideal candidate is proactive efficient and possesses excellent communication skills.
Key Responsibilities:
- Respond to customer inquiries via phone email and chat in a professional and timely manner.
- Provide product and service information to customers.
- Resolve customer complaints and issues with a problemsolving approach.
- Maintain organized customer records files and databases.
- Assist with scheduling appointments and followups.
- Process orders returns and other customer requests.
- Collaborate with internal teams to ensure customer satisfaction.
- Maintain confidentiality of sensitive customer information.
Qualifications & Skills:
- Previous experience in customer service or a similar role.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office (Word Excel Outlook PowerPoint) and Google Suite.
- Attention to detail and problemsolving skills.
- Ability to work independently and as part of a team.
Why Join Us
- Competitive salary and benefits package.
- Opportunity for career growth and professional development.
- A supportive and collaborative work environment.
If you are a motivated and reliable professional looking to contribute to a dynamic team apply today!
Employment Type
Full Time
