Front Office Agent
Front Office Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The focus of this role is on the professional care of our hotel guests from a warm welcome at checkin to a genuine farewell at departure. Your duties will also include the following:
- Looking after our guests including checkin and checkout
- Reviewing and processing bookings overbookings and options
- Invoicing including managing payments as well as cash transactions and cashing up
- Organisational and administrative tasks in both our front and back office (e.g. managing noshows answering emails)
- Gaining interdepartmental insights into new areas of activity by working in our multicultural teams
Qualifications :
Whether you are a hotel professional or changing careers you will fit in here! Because personality and hosting skills are our priority. You will also:
- Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
- Have an excellent sense of quality and service as well as hosting skills and a passion for the hotel industry
- Be open and communicative and have a solid command of English
- Be a team player and willing to provide assistance across departments we achieve our results together
Additional Information :
Together we work to change the hotel world for the better. We focus on personality and embrace diversity. The Motel One spirit can be experienced not only in the hotel but also at our various team events. In addition at Motel One you benefit from a wide range of career opportunities individual development plans and an attractive bonus scheme. Join the Motel One team and start your career with one of the best employers in the industry.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
