Student Experience and Campus Manager
Student Experience and Campus Manager
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1 Vacancy
Job Description
- Lead a high performing team to deliver quality student experiences
- Permanent fulltime role
- World class provider for English language programmes
The opportunity
We have an exciting opportunity for an exceptional leader who fosters a collaborative and highperforming environment for their team to join ELA and ensure exceptional student experiences are delivered for our international students. Leverage your experience in a studentfacing managerial role within a university or educational setting along with your knowledge of the Tertiary and International Learners Code of Practice.
You will oversee student support services campus facilities and the Student Experience team to ensure they operate at a high standard that upholds ELAs international reputation. This includes oversight of daytoday financial operations related to Student Experience and Campus. Previous experience with the coordination of homestay accommodation and support of international student is highly desirable.
Key responsibilities:
- Oversee the provision of accommodation student support and wellbeing.
- Oversee campus facilities maintenance and cleaning to ensure a wellmanaged learning and working environment.
- Ensure ELA Student welfare requirements for their health and safety during their stay in New Zealand are complied with.
- Manage and control expenditure within the agreed budget ensuring effective resource use.
- Develop the Student Experience teams capabilities and culture for optimal performance.
- Provide leadership supervision mentoring and direction to the team.
- Build and maintain key relationships with both internal and external stakeholders to contribute to the success and reputation of the ELA and the ELA brand.
Qualifications :
Your skills and experience:
It is essential for you to hold:
- Tertiary degree in an appropriate discipline (Level 7.
- Previous experience in a studentfacing managerial role within a university or educational setting.
- Familiarity with the Tertiary and International Learners Code of Practice.
- Proven ability to develop and lead a highperforming team.
- Clientfocused with a passion for customer service.
- Resultsoriented with a focus on highquality systems.
- Excellent financial written and verbal communication skills.
- Proficiency in MS Office Suite.
- Strong Health & Safety ethic and awareness.
- Empathy and understanding of the unique challenges faced by international students.
Only applicants with the right to work in New Zealand will be considered.
Additional Information :
What we offer:
Great benefits including 5 weeks annual leave up to 6.75 company superannuation scheme eyetesting & glasses subsidies access to discounts on health insurance & gym memberships and longservice recognition. We provide a culturally diverse team and supportive workplace with a blended approach to office and homebased work. We offer flexible working arrangements and are committed to your ongoing professional development.
PD Student Experience and Campus Manager Mar 2025.pdf
Please submit your application by 11 April 2025. Note we may interview prior to the close date.
Honoa te tangata ki te tangata te tangata ki te taiao te tangata ki te rangahau rangahaua ki whai hua.
(Linking people to people people to the world around us people to research research that brings ideas to life.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
