Operational Excellence & Compliance
- Ensure strict adherence to Standard Operating Procedures (SOPs) and corporate policies while maintaining alignment with customerspecific requirements.
- Continuously update and refine processspecific operating procedures (PSOPs) and work instructions to enhance operational efficiency and ensure best practices.
- Proactively identify process inefficiencies and recommend strategic improvements to optimize logistics performance.
Transportation Coordination &
- Manage endtoend coordination of FTL and LTL shipments ensuring accurate and timely cargo bookings.
- Liaise with carriers to schedule warehouse appointments and confirm ontime cargo pickups.
- Monitor shipment progress proactively resolving any deviations from planned schedules.
- Collaborate with internal and external stakeholders to ensure seamless of outbound logistics operations.
Issue Resolution & Risk Mitigation
- Identify troubleshoot and resolve transportationrelated issues from booking to final delivery minimizing disruptions to operations.
- Escalate complex challenges and implement corrective actions in collaboration with crossfunctional teams.
- Develop risk mitigation strategies to enhance operational resilience and service reliability.
Stakeholder Engagement & Communication
- Maintain continuous communication with customers carriers and internal teams to facilitate efficient cargo movement.
- Build and strengthen relationships with key logistics partners to enhance service levels and business continuity.
- Provide proactive shipment updates and ensure stakeholders are wellinformed of potential delays or operational changes.
Data Integrity & Documentation Management
- Ensure accuracy of logistics data entry.
- Maintain comprehensive records of shipments customer requirements and operational procedures for audit and compliance purposes.
- Generate and analyze reports providing datadriven insights to support decisionmaking.
Performance Monitoring & Continuous Improvement
- Prepare and submit operational reports including service failure analysis claims management and incident reporting.
- Recommend enhancements to logistics strategies based on market trends performance data and evolving business needs.
Financial & Settlement Oversight
- Collaborate with finance and procurement teams to reconcile carrier invoices and resolve discrepancies.
Additional Responsibilities
- Support crossfunctional logistics initiatives and contribute to continuous process optimization.
Qualifications :
- Bachelors degree in Supply Chain Management Logistics Business Administration or a related field (preferred).
- 1 years of experience in logistics transportation or supply chain operations within a corporate environment (preferred).
- Strong understanding of FTL/LTL freight processes carrier management and transportation regulations.
- Proficiency in Microsoft Office Suite.
- Excellent analytical organizational and multitasking skills with the ability to manage competing priorities.
- Strong problemsolving and decisionmaking abilities with a focus on operational efficiency.
- Effective communication and stakeholder management skills ensuring seamless collaboration across teams.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime